Brightpoint Reviews

We appreciate your comments. Your experience matters to us and we take all feedback seriously. Please contact the Human Resources department so that we can discuss these concerns.

Thank you for this feedback. We’re thankful to know that you feel like you’re doing meaningful work, alongside colleagues you value, and that you’re receiving quality clinical supervision, supportive professional development opportunities, and generous time off. Prioritizing work/life balance, and keeping all families (including our own) at the center of our decisions is always our goal, but unfortunately, it sounds like this hasn’t consistently been your experience. We also regularly assess our compensation structure to ensure salaries are fair and market-based within the nonprofit sector; we hear your concerns about salary and annual increases and we will continue to strive to offer a comprehensive compensation package that includes fair salaries. Additionally, our performance review process continues to be reviewed and improved annually based on staff feedback to ensure it aligns with Brightpoint’s values and priorities. We would welcome the opportunity to address your concerns and hear your feedback directly. If you’re amenable to a follow-up conversation, please reach out to hrdepartment@brightpoint.org with the subject line, “Glassdoor follow-up” so that your email can be efficiently routed to the appropriate team member. We appreciate your loyalty to Brightpoint as a therapist with more than four years’ tenure, and we’re grateful for the impact you’re making in your role. We look forward to a follow-up conversation.