Does Border Force pay their employees well?

According to anonymously submitted Glassdoor reviews, Border Force employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Border Force. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Border Force?

34% of Border Force employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Border Force 2.4 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Border Force?

Border Force Officer (13) , Officer (9) , Executive Officer (8) , Assistant Officer (5) , Immigration Officer (4) , Customs Officer (3) , Civil Servant (2)

What are the pros of working at Border Force according to real employee reviews?

"There is a good pension which you contribute to" ((in 9 reviews)); "The people are generally good to work with." ((in 4 reviews)); "Pay was decent for the work" ((in 3 reviews)); "Challenging situations and colleagues have been great by my experience" ((in 3 reviews))

What are the cons of working at Border Force according to real employee reviews?

"Poor organisation and management." ((in 5 reviews)); "Long hours on shift and possiblity of having to continue working after end of shift." ((in 3 reviews)); "Shift work" ((in 3 reviews))

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Border Force

Border Force Reviews

Compare reviews

2.9

34% would recommend to a friend

(57 total reviews)

16% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.3

Compensation and benefits

3.1

Career opportunities

2.9

Culture and values

2.4

Work/Life balance

2.4

Senior management

Border Force has an employee rating of 2.9 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Border Force employee rating is 20% below average for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

57 reviews

1.0

20 Apr 2022

Awful culture, institutional bullying

Border force officer

Recommend

CEO approval

Business outlook

Pros

Eventually you get paid - after several months of cock-ups and errors.

Cons

Awful management structure, rewarding bullying behaviour and aggressive micromanagement. No pay progression, so with woefully bad annual increases below inflation you get paid less each year to do more. Managers have favourites and if you're not one of them expect to get the worst tasks and the harshest reviews. Absolutely no back-up from management in difficult situations as they take the side of the complainant. If I could give this job no stars I would.

5.0

17 Dec 2021

Whole rounded

Border force officer

Recommend

CEO approval

Business outlook

Pros

Career progression in terms of upskilling, career experience in terms of diversity and sideways moves to experience other areas of country and out of country, career ladder, and a general interesting day with lots to learn. Challenging situations and colleagues have been great by my experience

Cons

Some may find shift work difficult and may also find a fast paced and continually changing legislation framework a draw back.

3.0

28 Jul 2021

Short review. Only applies to Heathrow

Executive officer

Recommend

CEO approval

Business outlook

Pros

90% of AA-HO grade staff are excellent people who genuinely want to serve the country. Job is interesting and can be varied. Easy access to main location. Good transport links. Good money but you sacrifice more, eg weekends, evenings etc. Get to see some beasts of the sky up close!

Cons

Senior management shocking at making important decisions No real development opportunities only on paper. You join a team and are stuck love it or hate it. Doesn't really care for its shift working officers, prioritises admin staff over shift workers. Force by name only more of an administration rather than law enforcement. Too many grey areas, make it up as you go along procedures. Makes the met police service look competent and caring.

Viewing 1 - 3 of 57 Reviews

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