Does Border Force pay their employees well?

According to anonymously submitted Glassdoor reviews, Border Force employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Border Force. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Border Force?

34% of Border Force employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Border Force 2.4 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Border Force?

Border Force Officer (13) , Officer (9) , Executive Officer (8) , Assistant Officer (5) , Immigration Officer (4) , Customs Officer (3) , Civil Servant (2)

What are the pros of working at Border Force according to real employee reviews?

"There is a good pension which you contribute to" ((in 9 reviews)); "Good pay and shift work" ((in 5 reviews)); "Challenging situations and colleagues have been great by my experience" ((in 4 reviews)); "The people are generally good to work with." ((in 4 reviews))

What are the cons of working at Border Force according to real employee reviews?

"Poor organisation and management." ((in 4 reviews)); "Long hours on shift and possiblity of having to continue working after end of shift." ((in 3 reviews)); "Shift work" ((in 3 reviews)); "More Flexibility Salary hasn't gone up with inflation" ((in 3 reviews))

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Border Force

Border Force Reviews

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2.9

34% would recommend to a friend

(57 total reviews)

16% positive business outlook

Ratings by category

3.6

Diversity and inclusion

3.3

Compensation and benefits

3.1

Career opportunities

2.9

Culture and values

2.4

Work/Life balance

2.4

Senior management

Border Force has an employee rating of 2.9 out of 5 stars, based on 57 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Border Force employee rating is 20% below average for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

57 reviews

2.0

25 Mar 2026

Would not reccomend

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Salary is okay i guess?

Cons

Everything else. Pretty naff. Would not reccomend.

2.0

26 Jan 2026

Hierarchical, bureaucratic and draining place to work

Executive officer

Recommend

CEO approval

Business outlook

Pros

Good salary and pension scheme

Cons

-Bullying from senior members of staff, especially sad for the employees who couldn't stand up for themselves. -Draining and tiresome working hours arrangement. -Don't consider that humans have other lives and expect lives to revolve around work needs. -Unjust and contradictory practices to keep queues down.

1.0

22 Dec 2025

Treated like Children

Officer

Recommend

CEO approval

Business outlook

Pros

Little work, if you don’t want secondary duties or look for cases or customs issues

Cons

Treated like children, managers are promoted officers with little or no experience of dealing with staff. Unhealthily environment, no natural light or windows and non existent staff facilities. 41% ahw for unsociable hours, night weekends and bank holidays but the knowledge required is excessive considering the poor base pay is £29k

Viewing 1 - 3 of 57 Reviews

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