Boots Reviews

3.6

63% would recommend to a friend

(524 total reviews)

54% positive business outlook

Boots has an employee rating of 3.6 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

524 reviews
1.0
18 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The actual staff that you see day to day. Staff discount

Cons

You can never do enough for the company many times I've worked through lunch and stayed behind most the time unpaid and area managers would still tell you it wasn't enough. They are unreasonable in their expectations I was told once by the area manager those who do not comply will be moved. The staff are great but there is a vein of very toxic management which seemed to be getting worse as time went on. When I first worked with them in a large store there was 2 staff for the healthcare counter and 6 in the dispensary there is now 3 members of staff that have to cover both dispensary and healthcare.

3.0
5 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Boots often offers a clear career structure with access to training, development programs, and opportunities to progress into roles such as store manager, area pharmacist, or specialist clinical positions.

Cons

Many pharmacists report that the workload can be highly target-driven, with pressure to balance dispensing, clinical services (e.g., vaccinations and consultations), and business performance metrics within limited time and staffing resources.

Viewing 1 - 3 of 524 Reviews

Glassdoor has 584 Boots reviews submitted anonymously by Boots employees. Read employee reviews and ratings on Glassdoor to decide if Boots is right for you.