2.0
9 May 2026
Great learning opportunities, but pay is insulting
Anonymous employee
Current employee, more than 1 year
Recommend
CEO approval
Business outlook
Pros
Most people are great and there are a lot of great opportunities to learn about the IT field.
Cons
Compensation is a major concern. The pay rate feels extremely low for the level of IT support, troubleshooting, customer service, and platform knowledge expected from employees. Around $15/hour feels out of step with the responsibilities of the role, especially when many entry-level Tier 1 technical support positions start closer to the $18–$20/hour range. The bigger issue is the culture around pay discussions. Instead of feeling like compensation concerns are taken seriously, employees can feel discouraged from bringing them up at all. That creates a sense that retention and morale are not being prioritized.
