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      BetterUp

      Engaged employer

      BetterUp Reviews

      3.1

      44% would recommend to a friend

      (482 total reviews)
      avatar

      Alexi Robichaux

      48% approve of CEO

      43% positive business outlook

      Ratings by category

      3.7

      Compensation and benefits

      3.4

      Diversity and inclusion

      3.1

      Culture and values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.8

      Senior management

      BetterUp has an employee rating of 3.1 out of 5 stars, based on 482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BetterUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      482 reviews
      1.0
      22 May 2026

      Good managers but sr. leadership and culture are terrible

      Sales
      Recommend
      CEO approval
      Business outlook

      Pros

      My manager is great and there are good perks and benefit packages.

      Cons

      We're living in the past as the company goes no where. Everyone knows it and talks about it openly behind the founders backs. Disney is the only thing holding up this shell of a company. Sadly, the equity all the employees have is near worthless and won't ever return to the last value. The company perfectly engineered for a 2021 world where every enterprise believed unlimited budgets, remote work forever, and unlocking human potential through $400/hour Zoom coaching sessions was the future of business. Unfortunately, the market shifted from inspirational wellness narratives to “show me the operational ROI immediately!" and it turns out human coaching businesses don’t scale like software. AI can now generate leadership advice infinitely cheaper, and CFOs are cutting transformational resilience journeys before they cut systems actually tied to revenue, compliance, or execution. So now BetterUp is stuck trying to convince the market it’s simultaneously a coaching company, an AI company, a leadership platform, a transformation platform, and probably a moonshot consciousness layer for enterprise humanity.

      1.0
      22 Apr 2026

      Great people at lower levels, but terrible leadership - Do. Not. Work. Here.

      Customer experience
      Recommend
      CEO approval
      Business outlook

      Pros

      The people. BU knows how to hire really good, really intelligent people who are deeply motivated by the mission of the company. Let me be clear, when I say good people - I mean the people who are Director level and below - senior leadership is truly horrendous and should not be considered a pro. Remote work - though they are moving away from that. Pay - golden handcuffs

      Cons

      This will fall on deaf ears because Alexi and Eddie (the co-founders) have made excuses about bad reviews. "You either love us or hate us, there is no inbetween" was something said at a company meeting. The leadership team is directionless and truly unaware of the work that so many ICs and middle management do. They spout out the mission to extremely influential people but fail to implement it inside their own company. They lead with fear, everyone is aware that there are layoffs that happen every Februrary that are framed as a "reorg" or "restructure" - but it happens EVERY single February. Not to mention the lack of diversity - look at the C-suite and the VPs - the lack of representation for a company is wild. Again, not something they care about in any way. This is a psychologically unsafe place to work, that cares very little for the humans who actually make the company work. The leadership team is despicible and the board should truly do a complete overhaul if they want this company to be anything more than where Brene Brown's company went.

      5.0
      10 Apr 2026

      Challenging in the best way, great workplace

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      High achieving (but friendly, collaborative) environment, great for driven professionals looking to uplevel their skills and career, flexible work schedule allows me to prioritize school pick ups and personal life, company wide summer and winter breaks every year plus "inner work" days off and volunteer days, career opportunities for advancement (at least in my dept.), You'll work with some of the most capable, driven, kind individuals. I've been here for 3+ years and have no intention to leave, I like the work I do and the team I work with.

      Cons

      High achieving, high performance culture isn't for everyone (clearly). If you're looking to coast, this is not the place for you. There are pockets in the org with bad managers or poor leaders, and I agree they should be weeded out ASAP because they're clearly bringing down the majority of the org which is filled with decent people who want to do the right thing and do good work. I wish they had a 401k match.

      Viewing 1 - 3 of 482 Reviews
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      Glassdoor has 728 BetterUp reviews submitted anonymously by BetterUp employees. Read employee reviews and ratings on Glassdoor to decide if BetterUp is right for you.