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Baltimore County Public Library

Engaged employer

Baltimore County Public Library Reviews

3.7

58% would recommend to a friend

(56 total reviews)
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Sonia Alcántara-Antoine

60% approve of CEO

43% positive business outlook

Baltimore County Public Library has an employee rating of 3.7 out of 5 stars, based on 56 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Baltimore County Public Library employee rating is in line with the average (within 1 standard deviation) for employers within the Government and public administration industry (3.6 stars).

Reviews by job title

56 reviews
2.0
8 Mar 2018

High stress, low reward

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Co-workers are team players and most are very friendly and pleasant to be around; Public varies by branch but most are nice and grateful for service provided; Benefits package for full-time is great; Salaries are so-so unless you are management

Cons

Management at branches, administration and basically throughout system is unapproachable, vindictive and often unprofessional; HR is clueless and often says one thing and does another; Policies are not universally applied, it's all whether they like you or not; Some great people get passed over for promotions while inexperience, incompetence and even meanness is rewarded; No benefits for part-timers

2.0
6 Dec 2012

Bureaucracy at its Best

Recommend
CEO approval
Business outlook

Pros

I was a part time employee in the Processing Department and they allowed me to have flexibility with my schedule.

Cons

They don't do a lot of internal promoting. They LOVE to hire from outside but they love to use the "horse and carrot" trick for the internal employees. If you would like to transfer from part-time to full-time, keep on dreaming.

4.0
10 Feb 2022
Recommend
CEO approval
Business outlook

Pros

Serving members of your community in finding materials and resources is very rewarding. The staff are friendly and professional and working with them is enjoyable.

Cons

Opportunities for full time positions are rare and therefore result in high levels of competition.

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Baltimore County Public Library Response
4y
Thank you for your feedback. It will be shared with HR and management. You may also express your thoughts and share feedback during Director's Hours. We encourage you to register and share with the Director, Ms. Alcantara-Antoine. Change is more likely to occur with direct communication and discussion.
Viewing 1 - 3 of 56 Reviews

Glassdoor has 56 Baltimore County Public Library reviews submitted anonymously by Baltimore County Public Library employees. Read employee reviews and ratings on Glassdoor to decide if Baltimore County Public Library is right for you.