Does BIGDOG Payments pay their employees well?

According to anonymously submitted Glassdoor reviews, BIGDOG Payments employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at BIGDOG Payments. This rating has been stable over the past 12 months.

How satisfied are employees working at BIGDOG Payments?

39% of BIGDOG Payments employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BIGDOG Payments 2.5 out of 5 for work life balance, 2.6 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at BIGDOG Payments?

Customer Service Representative (20) , Call Center Representative (5) , Customer Service Representative (CSR) (5) , Customer Service (4) , Call Center Agent (2) , Human Resources Administrator (2) , Junior Recruiter (2)

What are the pros of working at BIGDOG Payments according to real employee reviews?

"Hard work & Good performance is acknowledged by management." ((in 7 reviews)); "Good pay" ((in 6 reviews)); "friendly people, lots of hours, music" ((in 5 reviews)); "Free food was offered now and again" ((in 5 reviews)); "Always additional hours if needed." ((in 3 reviews))

What are the cons of working at BIGDOG Payments according to real employee reviews?

"Breaks are ridiculous, have 2 x 15min breaks to eat, go to bathroom, smoke." ((in 3 reviews)); "Customer retention practices, upper management treats you like a robot, never a consistent schedule, no benefits" ((in 3 reviews)); "The upper management is negligent." ((in 2 reviews))

BIGDOG Payments Reviews

2.6

39% would recommend to a friend

(68 total reviews)

35% positive business outlook

BIGDOG Payments has an employee rating of 2.6 out of 5 stars, based on 68 company reviews on Glassdoor which indicates that most employees have an average working experience there.

Reviews by job title

68 reviews

2.0

30 Oct 2024

Good job for social skills acquisition

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Rapidly improves your sales and CS skills under pressure. You get trained with care. Insightful training. You learn turning No's into Yes's. You get to experience turning angry clients into really happy ones.

Cons

Hard to promoted. Rough environment on mental health with abusive callers. Many quit. Lonely job.

1.0

9 May 2024

They are scamming people

Customer service

Recommend

CEO approval

Business outlook

Pros

Work from home is the only pro

Cons

They are scamming customers. You even get a script and the trainer tells you the script is meant to bluff the customer. On top of that they charge you $250 for a background check that they never actually complete. Stay away from this company. They may be going to federal jail for fraud very soon.

4.0

14 Mar 2024

Challenging but supportive

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Great training team that will guide you during your calls

Cons

Challenging work environment, very fast paced and mentally taxing. Not for everyone.

Viewing 1 - 3 of 68 Reviews

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Good job for social skills acquisition

They are scamming people

Challenging but supportive

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