Growing Pains, but overall good environment
Pros
Building client relationships, fantastic business model, great product and great perks. Fully stocked break room/ping pong. Remote work occasionally accepted. Company is expanding exponentially. Abilities and work can shine if you’re willing to put in the effort. The company is growing so fast that there are oceans of opportunities for those who have stayed through the growing pains. The potential for personal development is boundless.
Cons
Technical support and dev team needs to be micromanaged. Systems are falling behind the growth of the company, causing trouble in all departments. Many “entitled” individuals throughout the company cause friction in support departments, but are supported by senior leaders. Some people would rather lie about what’s happening in their day to day or their production instead of coming clean, which pressures other staff to complete work well outside of their department or abilities. Accounts and customer demands are becoming increasingly difficult to meet, realistically, which puts pressure on support departments to produce unrealistic results for client services.