Attentive Reviews

3.5

55% would recommend to a friend

(519 total reviews)
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Amit Jhawar

71% approve of CEO

43% positive business outlook

Attentive has an employee rating of 3.5 out of 5 stars, based on 519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Attentive employee rating is in line with the average (within 1 standard deviation) for employers within the Media and communication industry (3.7 stars).

Reviews by job title

519 reviews
5.0
30 Jun 2021

C-Suite sucks

Recommend
CEO approval
Business outlook

Pros

If you are a junior engineer there are so many things that need to be fixed that you’ll learn a lot. If you are optimizing for learning, not bad. Everyone in eng is trying their best. Sometimes that’s mediocre but they’re trying!

Cons

Leadership is in the process of self-immolation… Essentially the entire design org left on one day. They were offered severance or otherwise pushed out to leave through the bs performance process. Toxic behavior at the top reinforces the handful of mediocre managers. Unfortunately the mediocre folks have way outsized influence. After firing a bunch of people in March on one day…they did it again in June! Additionally in the same breath they announce another 200 hundred million dollar raise they give everyone lucky enough to be promoted 5k raises and no raises to anyone else. Another pointless self-own from leadership.

1.0
3 May 2021
Recommend
CEO approval
Business outlook

Pros

Attentive used to be a great place to work. Back when there were under 100 employees, people really put their money where their mouth was. Management also knew what they were doing at that time because they had managed a company that size before. Now that the company is over 700 people, management has lost all sense. They no longer know what they are doing and are jerking their employees around every two weeks with sudden changes. There is a daily meal stipend, educational stipend, fitness stipend etc. They know what shiny objects to use to attract the young.

Cons

Management is out of their depth and doesn't realize it -or maybe just willfully is ok with it and doesn't care. Recruiters at Attentive have done an amazing job hiring some of the brightest and smartest people... who management promptly ignores when they get here. They hired great people and then don't want to take any of their advice or implement any of their solutions because they are not in the core circle of trust aka the people who have been here since the company had a different name. Why would you hire great people, who have literally done all of this before, who have worked at FAANG, and then ignore them? Management also does not take feedback seriously: they never take meaningful, long-term action based on feedback. There is only short-term lip service. Attentive is also permanently understaffed and keeps trying to hire from without instead of promoting from within, which is so confusing when people are outperforming their goals during a pandemic no less. Like what? So many talented people have left the Product Marketing team as well. There's no work-life balance, and very few people who have families last because of that. You're expected to finish the work in the same timeframe, no matter how many random changes and personnel shifts have happened, even internally.

1.0
29 Jun 2021
Recommend
CEO approval
Business outlook

Pros

The individual people at the lower levels are so smart and some of the savviest people you'll meet. As you can tell by this glassdoor page and the oodles of fake positive reviews, HR is really good at their job....

Cons

Attentive looks very nice from the outside, but when you get inside the company, you look around and see that everything is on fire. Upper level management makes extremely questionable decisions. Recently a number of people at the top were promoted from SVP to C-level (aka Chief 'X' Offer), and from VP to SVP level without any clear understanding given to lower level employees as to why. This is in stark contrast to how few lower level employees are promoted. Even when those employees are going above and beyond for their jobs, they are not promoted for months, and told to just wait and see if the next review cycle will be when they get the chance. It's amazing how management acts in the most self-interested way, dealing themselves more salary and higher titles, without compensating their lower level employees too. What they have done to the product design team is absolutely unconscionable and simply the latest in a very long pattern of self-dealing, cynical and callous behavior. Middle management at the company is relatively good but is absolutely toothless because of how upper management feels the need to control everything. Literally the entire C-level suite of this company should go: they have no vision, misplace priorities, misrepresent what the jobs they are hiring for actually are, and expect low-level employees to word 12-hour days and weekends for pennies. All while they promote themselves and give themselves fancy new titles while they gut an essential team and stifle careers.

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Attentive Response
4y
Thanks for sharing your feedback — we are sorry to hear that you were disappointed with Attentive. We do encourage employees to share their feedback externally and do not have any input as to what they write -- and that results in both positive and negative feedback, all of which is appreciated and shared with the leadership team. We recently updated the frequency in which employees are promoted based on their work product and the business needs. In some cases, the business need for a promotion at any level will fall outside of the promotion cycle and at that time the decision to promote someone is evaluated by leadership and action is taken.
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Glassdoor has 544 Attentive reviews submitted anonymously by Attentive employees. Read employee reviews and ratings on Glassdoor to decide if Attentive is right for you.