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      Altum Health

      Part of University Health Network

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      Altum Health Reviews

      3.6

      69% would recommend to a friend

      (70 total reviews)

      Eric Simmons

      58% approve of CEO

      63% positive business outlook

      Altum Health has an employee rating of 3.6 out of 5 stars, based on 70 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Altum Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Reviews by job title

      70 reviews
      1.0
      8 Nov 2017

      Overworked and UNDERPAID!

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      -Good Benefits -Co-workers are friendly -3 weeks vacation to start

      Cons

      -No advancement -Setting is more like a "call center" not a health facility -Management constantly adds more to workload but pay remains the same -Management plays "favorites" so different rules for different people -Pay is inconsistent with other similar type facilities and they DO NOT follow UHN protocol. -Don't waste your time working here you will never advance.

      avatar
      Altum Health Response
      7y
      Thank you for your feedback. In follow-up to direct employee feedback, we have recently worked with the UHN Total Rewards team, employees and Site Mangers to create clear job descriptions that accurately reflect the work being done. This initiative will help to provide additional role clarity and will help to reduce any duplication of work. -Altum Health HR Team
      1.0
      4 Mar 2019

      Mediocre

      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great collaboration with various professionals including surgeons

      Cons

      More time spent charting behind a desk (think, call center) than treating patients, excessive staff turnover/firings, difficult to trust upper management, system/process inefficiencies

      avatar
      Altum Health Response
      7y
      Thank you for taking time to provide feedback. We have over 300 amazing team members at Altum Health, but only 12 reviews on our Glassdoor as of the beginning of March of 2019. All employees are encouraged to share their honest thoughts about their employment experience with us whether it is through Glassdoor, our employee engagement survey (EES), our EES action planning sessions, the OFI inbox, via email or in person. Meghan Smith, Head of People at Altum Health
      1.0
      18 Nov 2020

      False advertising- Be warned!

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Wonderful and hard working co-workers.

      Cons

      No opportunity for growth for non-clinical staff in the company. Very low liveable wage. This is a trend with both the starting wage and capped wage. The workload of the CSR and CRM teams is very heavy...... which considering the pay is quite insulting. Very poor and problematic work culture filled with hierarchy. Putting CSR's at the bottom while expecting them to hold everything on their shoulders. The pandemic has really made this clear. Most CSR roles can efficiently be completed as WFH. This was the case for months during the covid-19 closures. Management will not approve permanent WFH.

      avatar
      Altum Health Response
      5y
      Thank you for taking the time to write a review; we value your feedback. Serving our clients with the Right Care, Always is a fundamental part of who we are as an organization. As we are an essential service, work from home opportunities are dependent on clinic needs. Please speak directly to your manager or the HR team so that we can work together to address your concerns. Equity in compensation and opportunity is a top priority for us. Rates regularly undergo review to ensure both internal and external equity. You are encouraged to speak with your manager regarding available paths for development and growth. - The Altum Health HR Team
      Viewing 1 - 3 of 70 Reviews
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      ReviewsAltum Health reviews

      Glassdoor has 76 Altum Health reviews submitted anonymously by Altum Health employees. Read employee reviews and ratings on Glassdoor to decide if Altum Health is right for you.