employer cover photo

Alternative Payments

Is this your company?

Alternative Payments Reviews

3.9

66% would recommend to a friend

(14 total reviews)

79% positive business outlook

Reviews by job title

14 reviews
2.0
8 Oct 2025
Recommend
CEO approval
Business outlook

Pros

Great product and market fit

Cons

There is a clear lack of transparency and structure within the organization. Leadership frequently speaks about openness and integrity, but these values are not consistently reflected in practice. There is no dedicated HR department, which creates uncertainty when it comes to addressing workplace concerns or receiving clear guidance. Management experience is limited, and the company often feels like it’s figuring things out as it goes. Training and onboarding are minimal, and there’s little to no established process or methodology in place. It often feels like operational decisions are made without proper due diligence or long-term planning, leading to confusion and inefficiency across teams. Although the company promotes the idea of internal growth, advancement seems more dependent on after-hours visibility and participation than on actual results or performance. Work-life balance is poor, and employees are often expected to stay late or attend after-hours events to be viewed as team players. Compensation is below industry standards. All sales are conducted in USD, yet commissions are still paid in CAD. Expense reimbursements for travel and events can take a long time to process, and logistical planning around travel is often handled unprofessionally. Overall, the organization feels inexperienced and disorganized. Transparency, structure, and accountability are all areas that need major improvement. It often feels like leadership doesn’t fully know what they’re doing or take the time to properly plan and execute decisions. I would not recommend working here due to the lack of clarity, professionalism, and genuine support for employees.

1.0
10 Oct 2025
Recommend
CEO approval
Business outlook

Pros

What initially drew me into this role was the inspiring conversation I had with the main recruiter and then initial discovery call with the Director. The work was fully remote which I was used to.

Cons

After signing my contract, I started noticing several red flags. I had to purchase my own laptop, and there were major discrepancies between what I was told during the interview process and the actual role. The company operates in a very early-stage startup manner with inexperienced directors managing large teams, little to no client discovery, and a buggy product that made it hard to succeed. The culture tends to reward those who stay online late, and I was reprimanded for not responding to an email at 7:30 PM. If you already have industry experience, I’d strongly recommend looking elsewhere. In my time here three people were fired illegally.

2.0
6 Sept 2025
Recommend
CEO approval
Business outlook

Pros

Great product/market fit Good sales and product training

Cons

No clear career path Literally no HR Quota is extremely difficult to achieve, and leadership provides little flexibility for factors outside of your control (such as territory and lead distribution). Management prioritizes quota over ethics and team morale: rule-breaking and inappropriate behavior go unaddressed if numbers are good. Shout-outs for hitting quota often backfire, creating unhealthy competition. Quotas don’t account for territory, inbound leads, or the fact that not everyone gets to attend conferences and generate new opportunities. If you attend a conference, you are expected to cover all expenses upfront and reimbursement can take up to two months (and may require follow-up).Hotel accommodations will require room sharing with executives, which is very uncomfortable.

Alternative Payments Response
8mo
Thank you for taking the time to share your experience and for calling out the positives. We’re really proud of our product–market fit and the training foundation we’ve built for the sales team. We also acknowledge that growing and operating within a fast-moving tech company can feel messy at times. As we scale, we’re deeply committed to the iteration of our programs and we’re excited to have recently welcomed two new folks to our Operations team who will partner directly with leadership to build upon our people programs and HR focused support. You’ve raised fair points about quota expectations, travel logistics, and conference policies, all of which our leaders continue to build and refine in an effort to ensure they remain fair, motivating, and sustainable as we grow, all with the employee experience in mind. Finally, while we recognize that transitions and adapting to new management can be challenging, we have full confidence in our leaders and our goal is to foster a culture that balances performance with empathy. We’re incredibly proud of the hard work that our leadership teams put in every day to make Alternative Payments a great place to work. We greatly appreciate your feedback! Startups are built by people who care enough to speak up, and that matters to us.
Viewing 1 - 3 of 14 Reviews

Glassdoor has 15 Alternative Payments reviews submitted anonymously by Alternative Payments employees. Read employee reviews and ratings on Glassdoor to decide if Alternative Payments is right for you.