Aircall Reviews

Company: This company is an absolute house of cards - run by fools and bolstering arbitrary or lackluster achievements to try and keep employees from jumping ship. Management and leadership decisions are largely informed by who has been around the longest, which in the scope of such a young company does not seem to be placing adequate leadership in place. Outside leadership hires are a hit or miss. Several bad hires that do not have relevant experience to be able to put together the broken pieces they’re walking into. Product: The product itself is the biggest broken piece of the company. It is built like a weekend garage project, having absolutely no novel features and significantly fewer features with more breakage relative to competitors/market leaders. This would be understandable, given that the company is still very much in the start up stage, if the produc’s price point reflected it’s product position in the market. However, Aircall goes to market presenting as an innovator and game-changer product, with flashy colors and sleek dashboard, trying to pass the product’s “easy to use simplicity” as a benefit, while in reality the product is just bare bones. By evidence of company sales volume and average customer size, this strategy only works on small businesses who are ignorant to competitive offerings. No logical buyer would purchase Aircall if they knew what their other options were. Continued product development is very behind, and very integration focused. While integrations are important, there are other core features that should be prioritized as well. Limited resources continue to put the product further behind, making it more and more unsellable. Culture: Ridiculous backwards and forwards. In the NY office (where I worked), it was marked by a toxic but fake workaholic culture. People essentially spent several hours a day chit chatting, going on coffee runs, really just hanging out, and then stayed in the office after hours just to maintain an illusion that they are working hard. This is fed by the fact that so many people are sipping the company Koolaid, believing that they work at the most elite tech start-up with a world-changing product, and this has become their primary character trait. The general atmosphere of the office is a weird one. Not uncommon for people to be high while at work, drinking beers in the office late on a Friday afternoon or any day after hours. Most non work related conversations eventually turn to talking about zodiac signs and “manifesting good vibes.” There are clear office favorites, who typically have been around for a few years. Coworkers are a lot of peoples friend network here.

You hired a nut head CTO, which will take you down in no time...like his previous teams and organisations. He needs slaves who need to agree to his rubbish, sloppy and impulsive technology world ideas.