ASAP Reviews

Oh, where do I start? First, I'd like to say that this USED to be a fun and great job. You download an application on your phone to accept orders in your area. You drive to the restaurant, pick them up, deliver, repeat. Recently, Waitr has continued the trend of taking away any power from their drivers. They've made it to where you can NOT see where you are going to deliver to anymore until you accept an order. So efficiency has plummeted. I've gone from driving 60 miles in a night to driving 130 miles in a night, while making half the money I used to. The app is buggy and crashes constantly. It is a huge power drain on your battery. Data usage is through the roof. You can not see what customers tipped you and which ones didn't. You are basically a mindless drone that is lucky to make $8-$10 an hour after fuel cost. But be ready to do a lot of repairs to your vehicle. The company will not back you if you get in an accident. You are basically just another body that is replaceable. The turn over rate at this company is the highest I've ever seen. They hire 15-20 drivers a week (because that's around the number that quit per week). The average employment time of new hires is around 2 weeks before they figure out that this isn't a good and safe way to make money. You get absolutely no perks with this job, aside from a free drink or 2 at select restaurants. You are constantly at risk of getting in an accident, due to having to be on your phone while driving. I haven't even mentioned the "brown nosing" in this company. You want to move into the office and be recognized for hard work? Well, that isn't going to happen unless you spend nearly every waking moment in the company chat (company business is conducted through GroupMe, yeah, imagine 500+people trying to organize things in a phone chat room). Those who are recognized are those who constantly post memes, make jokes, and other non-business related posted in the company "business" chat room - basically a moron's playground. These drivers get "favors" from the office that other drivers are not privy to. Management is extremely poor. They do not care about you, your suggestions, or concerns. Everyone in management is either related, friends, or under qualified for the position. They do not understand simple business concepts or customer service. There are no restricted zones. You will get forced to take orders to very dangerous areas at night without a second thought about your safety. Lastly, be prepared to spend around $15-$20 in fuel per night, between driving and idling, in order for you to make maybe $40 in tips.

$36,000/year base salary. .05% of food sales as commission paid monthly if your market is launched, you will have to have hundreds of restaurants signed up to make any extra money-don’t let the 1 week training in Louisiana fool you. You are not going to get rich, be a billionaire anytime soon. Only folks who are rich are the 5 founding members and a few key managers who had stock and Tillman who bought Waitr and BiteSquad. Charge backs Cancellations Restaurants have 2 plans to choose from: 15% transaction rate for $300/month for 5 months- you get pay $150 I think per sale 25% transaction rate, no commission paid Guess which plan they go with? You guessed it. 25%= no commission. No one tells you that in training. This is a HUNTER role. Quotas must be met or you are fired. This is churn ‘em and burn ‘em. And be prepared to “share” your territory with another BDM. It is cut throat. First to sign a restaurant wins. Everyone is a millennial except CEO and a few key staff. It’s good and bad. At training be prepared for lots of F bombs. They cuz a lot. Even the CEO. Very unprofessional. Competition is fierce and Waitr has no branding. Not none nationwide. Uber Eats, Door Dash and Grubhub call restaurants all day long and sign people. You might work a restaurant for 4 months and still not sign them in person! If in a new market not launched the Business Development Manager can be the only person in the market for months trying to be the sales person, marketing, advertising, PR, brand manager. You can’t do it all. Partners who succeed must be on at launch. Afterwards there will be little to no support. No advertising. Nothing. If you travel it is by car up to 5 hr trip by plane over 5 hrs. They pay for the plane and hotel. Food is on you. No per diem. No food allowance. No free Waitr coupons. Nothing. No company cell phone. And no money towards your cell phone even though you are expected to use it for work daily. No printer provided. Monday & Tuesday morning mandatory conference calls Bi weekly sales calls to go over you progress. You have better made your calls. Sent your emails and pulled doors. You must pull 10 doors a day. And you almost have to harass restaurants to get them to sign it.