Is ADP a good company to work for as a Client Support Associate?

Client Support Associate professionals working at ADP have rated their employer with 3.2 out of 5 stars in 398 Glassdoor reviews. This is a lower than average score with the overall rating of ADP employees being 3.8 out of 5 stars. Search open Client Support Associate jobs at ADP now and start preparing for your job interview by browsing frequently asked Client Support Associate interview questions at ADP .

Does ADP pay Client Support Associate employees well?

Client Support Associate professionals rate their compensation and benefits at ADP with 3.1 out of 5 stars based on 398 anonymously submitted employee reviews. This is 12.1% worse than the company average rating for salary and benefits. Find out more about Client Support Associate salaries at ADP.

How happy are Client Support Associate professionals working at ADP?

42% of Client Support Associate employees at ADP would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Client Support Associate professionals have also rated ADP with a 2.7 rating for work-life-balance, 3.8 rating for diversity and inclusion, 3.3 rating for culture and values and 3.2 rating for career opportunities.

What are the top reviewed jobs at ADP?

District Manager (1672) , Associate District Manager (638) , Payroll Specialist (419) , Implementation Specialist (388) , Member Technical (381) , Consultant (358) , Senior MEMBER TECHNICAL (325) , Implementation Consultant (302) , Sales Associate (300) , Project Manager (247) , Sales (242) , Account Manager (230) , Analyst (225) , Major Accounts District Manager (223) , District Sales Manager (221)

What are the pros of working at ADP according to real employee reviews?

"Great benefits and longevity with a company who's credit rating always renamed above the entire country itself." ((in 1625 reviews)); "Good work life balance and learning" ((in 1432 reviews)); "Been working for Adp going 3 years now and the culture is great.. the managers especially mine is very suportive" ((in 1422 reviews)); "You will feel like you have great support and people to guide you to where you need to be." ((in 1057 reviews)); "Very flexible and good pay" ((in 749 reviews))

What are the cons of working at ADP according to real employee reviews?

"Team management strategies are poor and typical" ((in 837 reviews)); "low salary and very influenced" ((in 484 reviews)); "Some managers are bad apples but not all" ((in 473 reviews)); "Poor upper management." ((in 155 reviews)); "Can be stressful and long hours" ((in 155 reviews))

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ADP

ADP Client Support Associate reviews

3.2

42% would recommend to a friend

(398 total reviews)

Maria Black

50% approve of CEO

45% positive business outlook

Ratings by category

3.8

Diversity and inclusion

3.3

Culture and values

3.2

Career opportunities

3.1

Compensation and benefits

3.0

Senior management

2.7

Work/Life balance

Associate Client Support employees have rated ADP with 3.2 out of 5 stars, based on 398 company reviews on Glassdoor. This indicates that most Associate Client Support professionals have a good working experience there. ADP is rated in line with the average (within 1 standard deviation) by Associate Client Support professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

398 reviews

2.0

24 Jun 2026

Hybrid work from the start, but poor management culture

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

it was hybrid immediately not wait 90 days to get it.

Cons

management is unhealthy. more fear mongering than guide also it is sink or swim. you get some training but not enough to not to get lost with changes or reminders and this seems to rub management the wrong way.

4.0

2 Jun 2026

Great learning opportunity, but expect mandatory overtime

Customer service representative (csr)

Recommend

CEO approval

Business outlook

Pros

Great opportunity Lots of learning

Cons

Mandatory Over time during peak hours

2.0

19 May 2026

Supportive team, but overworked and underpaid

Account manager

Recommend

CEO approval

Business outlook

Pros

Supportive team and company lunches.

Cons

You are overworked and underpaid. They only care about client surveys and retention rates at the expense of your mental health.

ADP Response

1mo

Thank you for your insights and assessment regarding your time with ADP. We appreciate you taking the time to invest in writing this review.

Viewing 1 - 3 of 398 Reviews

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ADP Client Support Associate reviews

Ratings by category

Reviews by job title

Hybrid work from the start, but poor management culture

Great learning opportunity, but expect mandatory overtime

Supportive team, but overworked and underpaid

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