Materials provided are just some subscription service from online . It is basically a question bank. Students are expected to learn and understand ON THEIR OWN from just the question bank itself. Students can ask teachers for help, but teachers are required to use minimum time (in a matter of seconds!) to teach the students concepts.
This leads to almost every single student having poor understanding and poor fundamentals. Since they're just doing question banks all the time, they can simply memorise the questions/method to answer every single question in a particular chapter (e.g. They remember: take the larger number and divide by the smaller number, with zero understanding of the problem) . Furthermore, the end-of-grade assessments are also the questions from the question bank itself. One can pass the grade assessment without any understanding as they've likely done the questions before.
More than half of the grade 5 students cannot tell you how many people are in a room if there are 48 arms in the room and almost 90% of the grade 10 students cannot find the volume of a cuboid. The average standard of students there is inconceivably terrible. Unless the student is gifted, there is almost no way one can learn anything from 5 steps academy.
This makes you feel bad as a teacher because the students learn almost nothing and there's little you can do to remedy it.
Not to mention that teachers are hired randomly. Qualifications and suitability of a teacher to teach a particular subject is questionable. Boss himself is a math doctorate, so he takes extra effort to ensure the math teachers are up to standard. I cannot say the same for the other subjects...
