Reviews by job title

12 reviews
4.0
25 Jul 2018

CSR

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Staff and coworkers that you work with.

Cons

There are no significant cons.

5.0
15 Dec 2022
Recommend
CEO approval
Business outlook

Pros

Well thought out systems to prevent errors. Great staff Good learning and growing environment

Cons

Training is in south bend (paid for time of travel and mileage)

3.0
17 Dec 2018
Recommend
CEO approval
Business outlook

Pros

A team new leaders in past few years staffed these areas with quality talent, and many were new to the bank. These teams work well together, and customers benefit from it. While some posts may knock these functional areas, these leaders created new and better teams. They led the bank to a better place. Complaints come often from people who were on improvement plans and simply venting versus taking ownership.

Cons

Resources for new or better ways to do things can take longer than planned. Other companies deal with that also. Some ineffective and displaced workers leave and make noise with false claims. Prior posts include those workers, so beware of those posts not being true.

3.0
27 Dec 2018
Recommend
CEO approval
Business outlook

Pros

Decent pay and benefits. Excellent 401(k) plan.

Cons

I have noticed some posts from current and former staff members in leadership roles defending the organization and advising readers to treat negative reviews as rants from disgruntled former employees. All I can say is anyone considering an employer should beware of anyplace where leadership (former or current) goes out of its way to blame negative reviews on the reviewers instead of identifying and taking some semblance of ownership of the issues being brought forward. To cast reviewers' negative comments as merely noise from former employees who were on improvement plans and, therefore, already on their way out the door is utter deflection that is entirely unbecoming of anyone in a leadership role. Frankly, it says more about the caliber of those in management positions than it does anything else. Yes, people often rant on these types of sites. It takes leadership to look past the passion and identify the underlying issues. And it takes strong leadership to own up to those issues and address them. I know 1st Source is generally a good organization, and it's better than most. I felt privileged to work there. It is my hope that leadership takes the time to reflect on its shortcomings and implements the improvements needed that could make it a truly excellent place to work.

3.0
17 Jun 2024
Recommend
CEO approval
Business outlook

Pros

I enjoyed being close with the clients and community.

Cons

Low pay, always short staffed, and the bank manager was never around. This company is definitely a jean day or pizza party as a reward kind of company.

5.0
3 Jun 2023
Recommend
CEO approval
Business outlook

Pros

- Reasonable expectations upon employees - Personable staff, very supportive - Understanding managers - Willing to work with you to set goals: They are willing to give you salary pay bumps if you meet your goals (example: Certifications)

Cons

- Sometimes there is a sluggishness to implement new technology/practices for the good of the company. - The health care benefits left a lot to be desired.

Viewing 1 - 3 of 12 Reviews

Glassdoor has 187 1st Source reviews submitted anonymously by 1st Source employees. Read employee reviews and ratings on Glassdoor to decide if 1st Source is right for you.