TransWorks Snapshot
TransWorks Information Services provides customer relationship management (CRM) and business process outsourcing (BPO) services to clients in the automotive, financial services, retail, telecommunications, and technology industries. Besides customer service, the company offers technical support and handles inbound sales through its contact centers. Its BPO offerings include transaction processing, accounting services, and claims processing. The company's primary facilities are in Bangalore and Mumbai; it also has operations in the US, Canada, Germany, Hungary, and the UK. Indian conglomerate Aditya Birla Group owns TransWorks, which was founded in 1999.
