Req ID:
114776

Department:
Funds Management Operations

Division:
New Zealand

Location:
Auckland

Ko Mātou – About Us

Kia Hanga I Te Ao, E Ora Ai, E Tupu Ai, Te Tangata Me Te Kainga. At ANZ, we’re shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. Mō te tūranga - About the role

This is an excellent opportunity to join our Funds Technology team. We support the technology platforms that are core to the operation of ANZ Investments products, including KiwiSaver and the ANZ Investment Funds.

As an Application Support Analyst, you will support the daily operations of business‑critical applications and contribute to ongoing reliability, while looking for opportunities for continuous improvement across the application lifecycle.

If exposure to a complex, business-critical technology environment is a career goal, this role offers a genuine pathway to do so. We operate a mix of in-house developed, customised-off-the-shelf and SaaS applications and our stakeholders are highly engaged with our technology teams.

Role Type: Permanent
Role Location: Auckland
Work Hours: 37.5 hours per week, with some contributions to a 24/7 roster

Role Type: Permanent
Role Location: Auckland
Work Hours: Full-Time 37.5 hours per week, plus contributing to a 24/7 roster Ka aha tō rā e kite ai? - What will your day look like?

You’ll play an important role in keeping our Funds applications running smoothly while building your skills and learning how large-scale systems operate. Your day-to-day activities will include:

Supporting and maintaining business-critical applications across a multi-platform environment

Investigating incidents and helping resolve issues, while learning how to improve system stability and performance

Assisting with identifying and addressing security vulnerabilities, following best practices

Contributing to automation, monitoring, and continuous improvement initiatives as you grow your capability

Working closely with engineers and stakeholders to support and enhance system delivery

Learning from and contributing to a collaborative team environment through knowledge sharing

You’ll also take part in a shared 24/7 support roster, giving you hands-on experience in incident management within a large, enterprise environment and accelerating your learning in real-world scenarios.

Ōu Pūkenga? - What will you bring?

We know you may not have experience with ANZ systems or Funds Technology. That’s okay, we’ll support you to build that knowledge.

What matters most is your curiosity, your technical foundation, and your desire to grow your capability.

This role will suit someone starting to build their career in application support, who wants to gain technical support skills in a complex and specialised environment. You will ideally bring:

A solid foundational understanding of technology, with curiosity about how systems and processes work together

Basic exposure to incident, problem, or change management concepts

Some experience or coursework in supporting applications or infrastructure in Windows and/or Linux environments

An interest in learning automation and scripting (e.g. PowerShell, SQL)

Awareness of monitoring, security or web technologies concepts

Familiarity with DevOps or CI/CD concepts (academic or practical exposure)

Exposure to ServiceNow or similar tools is a plus

A positive, collaborative team mindset with a willingness to learn

Strong communication skills and the confidence to ask questions and seek guidance
He aha te take e uru ai koe ki a mātou? - So, why join us?

From the moment you join ANZ, you'll be part of a work whānau striving towards a common purpose: shaping a world where communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and community you need to take the next big step in your career.

We're a diverse community at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of Aotearoa New Zealand's communities and this is one of the reasons that has inspired us to develop a multi-year Te Ao Māori Strategy called Tākiri-Ā-Rangi. This includes increasing representation of Māori and Pasifika people at ANZ. Join us and get involved in one of our affinity networks which help us to better understand and meet the needs and interests of our increasingly diverse workforce.

Kua wātea te katoa ki te tono. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with an access requirement or disability, let us know how we can provide you with additional support.

To find out more about working at ANZ visit https://www.anz.co.nz/careers/ .You can
Wednesday 08 July at 11.59pm (NZ)