At IAG, were ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.
In this role, youll play a pivotal role in shaping the employee experience and protecting IAGs reputation through strategic, compliant, and people-focused leadership.

Youll lead a team of advisors and specialists to manage a variety of complex employee relations matters as well as collective agreement negotiations, policy changes, mergers and acquisitions and legal proceedings, ensuring alignment with legislation and internal standards.

Youll be a confident and effective communicator, both written and verbal, trusted to engage across the business, deliver training and represent IAG at the Employment Relations Authority.

With exposure to a wide variety of issues and stakeholders trans-Tasman, this is a high-impact role for someone who thrives on challenge, leads with purpose and is passionate about building a safe, inclusive and high-performing workplace.

This is a permanent full-time role based in based in Tmaki Makaurau (Auckland)

NgMahi HeiWhakatutukiMu| What You'll Do

• Lead a team of Employee Relations Advisors and Specialists, championing IAGs purpose and fostering a high performance, agile culture
• Design and manage robust employee relations processes and policies across New Zealand
• Monitor employee relations advice across the service delivery model ensuring alignment to policies, procedures and legislative requirements
• Manage the delivery and escalation of employee relations matters to agreed service levels
• Oversee P due diligence and integration activities
• Collective agreement negotiations and drafting
• Enable and drive comprehensive reporting, analysis and insights on employee relations
• Design and ensure appropriate implementation of change initiatives resulting from changes in collective agreements, employment agreements and policies
• Lead and implement training for people leaders and P on employee relations
• Work closely with our internal employment law team to escalate as appropriate and obtain legal advice where required
• Represent IAG at the Employment Relations Authority
• Contribute to people components of business-led projects
• Monitor external trends and the legislative and regulatory environment to ensure a contemporary approach to employee relations and ongoing compliance
• Proactively engage with and influence key internal and external stakeholders
• Ensure the safety and wellbeing of our people in the workplace and proactively manage risk for IAG

uPkengameuWheako| What You'll Bring

• Strong experience as a senior employee relations practitioner, ideally in a commercial organisation of significant complexity
• Proven ability to translate complex and technical employee relations issues into pragmatic and plain language solutions
• Experience working in an agile environment, exercising good judgment with incomplete information
• Strategic mindset able to anticipate employee relations issues and take an active approach resolving them
• Courage and ability to challenge and influence stakeholders
• Demonstrated experience coaching and upskilling leaders and HR practitioners in employee relations issues
• Proven ability to actively keep abreast of changes in external environment and translate into internal environment
• Proven ability to work collaboratively across whole of function and broader group to reach common approach

TMtauki a Koutou| What We Offer

• Boosted KiwiSaver with 4.5% employer contribution and life insurance as standard.
• 20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
• Work from home and many more flexibility options with myFlex.
• Up to 50% off personal insurance, including home and motor insurance.
• Annual $500 health& wellbeing payment.
• 14 Weeks paid parental leave.
• Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities
• employment type eligibility criteria apply

Applications close: Sunday 7 June 2026 11:59PM AEDT
TMtauRatongaTautoko| Adjustments& Support

If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@iag.co.nz for a confidential conversation.