What this job can offer you

We are looking for a Manager, Contracts Management to own the planning, implementation and service level for lifecycle contracts management team based in the APAC ( India, South East Asia and Japan).

Reporting to the Senior Manager of Lifecycle Operations Contracts Management, this is an exciting time to join Remote and make a personal impact in the global employment space in our growing Lifecycle Operations team.

As a critical extension of our clients' HR teams, we navigate and advise on the intricate paths of global employment with unmatched speed, expertise, and precision. The vision of the Lifecycle team at Remote is not just about maintaining the gold standard in HR practices; it's about elevating it, integrating cutting-edge technology solutions, and enriching customer experiences in over 80+ countries. On this team, your work directly influences our ability to sustain and extend our compliance coverage, continuously enhance our customer journeys, and significantly increase our operational capacity. You're not just part of a team; you're at the forefront of shaping the future of work, ensuring every interaction is fast, intuitive, and profoundly impactful. Dive into a role where your passion for innovation, commitment to excellence, and drive to make a global difference aligns with our mission to empower organizations worldwide to employ anyone, anywhere — compliantly.

What you bring

• You'll have a track record of experience in HR Operations across multiple countries in APAC region, with a deep knowledge of contracts management / labour law
• You have a track record of scaling or managing HR Operations across diverse APAC markets, with deep expertise in local labor compliance and contract management
• Experience of working in a fast-paced, international, scale-up environment
• Hands-on people management experience, with a coaching mindset
• You're tech savvy and have experience working with a variety of digital tools
• Passionate about accomplishing goals, you'll be used to working in a service level environment, with an emphasis on continuous improvement and customer satisfaction
• Startup and remote working experience would be a plus.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Key Responsibilities

• Serve as a subject matter expert and escalation point on all Contract Management related topics
• Identify and provide guidance, coaching, and development opportunities to direct reports to build a high performance team.
• Take full ownership of the recruitment, training, skills enhancement, mentoring, and supervision of the regional team to support their growth and development.
• Collaborate efficiently across multiple domains, including but not limited to Operations, Product, Engineering, Legal and Customer Success, and with Lifecycle team internal stakeholders to effectively execute and enhance existing integrations, processes, workflows, iteration and standard operating procedures (SOPs) in alignment with Remote's business objectives.
• Improve & optimise Lifecycle Contracts Management team's processes, existing workflows and tools including identifying opportunities for automation to improve quality, efficiency and drive scale
• Be able to go from "scout to scale" and actually start things up
• Be an internal and external champion of Remote's values and Lifecycle team's goals.

Practicals

• You'll report to: Senior Manager, Lifecycle Contract Management
• Team: EOR Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process