Let’s be unstoppable together!

At Circana, we are fuelled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversity, equity, and inclusion as we believe in the undeniable strength that diversity brings to our business, employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together.

Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana.

Learn more at www.circana.com.

So, why Circana?

We’re progressive, inclusive and people focused. We seek to create a down to earth culture which balances work and home life and enables our team to be the best that it can be. Our people are important to us and we offer a number of fantastic benefits including;

• Flexible and hybrid working
• Up to 5 weeks annual leave and holiday buy back scheme
• 16 weeks paid parental leave
• Birthday leave
• Summer half days
• Circana “Me” Days (4 per year!)
• Cultural swap days

What will you be doing?

You’ll be responsible for overseeing a group of small to medium sized clients within the FMCG industry. Acting as their first point of contact, you will manage day to day client engagement by building and maintaining effective relationships.

Responsibilities

• Acting as the go to contact for clients, building strong relationships and managing a wide variety of their day to day queries
• Partnering with the team to shape and execute client account plans that drive real commercial impact for Circana
• Owning client contract renewals while spotting opportunities to upsell, expand partnerships and introduce new Circana solutions
• Acting as a change agent during the migration from legacy systems to new technology by supporting change activities, coordinating with stakeholders and contributing to a smooth and effective transition
• Coordinating all data related requests including databases, access permissions and reporting, ensuring everything is delivered on time and with accuracy
• Empowering clients through training on Circana’s proprietary tools so they can get the most value from our platform
• Supporting the delivery of insights and analysis to help clients make smarter, data driven decisions

Requirements

A collaborative individual, with a curious mindset and an eagerness to learn. You’ll be passionate about relationship building and have an interest in developing your commercial acumen.

You will be confident with managing stakeholders, leaning into, at times, difficult conversations and love to provide an exceptional experience for our clients.

You will also bring:

• 1 years’ experience in a client-facing role, ideally in account management, sales, or a similar field (FMCG experience is a plus)
• Strong communication and presentation skills
• Proven ability to build and maintain effective client relationships
• Commercial awareness with the ability to identify growth opportunities
• Effective planning and prioritisation skills
• Excellent attention to detail, time management, and organisational abilities
• Analytical thinking skills, with the ability to dive into data and pull out clear, actionable insights
• Passion for software and data technologies, with a technical mindset and eagerness to learn and adapt to new tools and innovations in the field
• Advanced skills in Microsoft Excel and PowerPoint

Circana Behaviours

As well as the technical skills, experience and attributes that are required for the role, our shared behaviours sit at the core of our organisation. Therefore, we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow, always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Centre on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent, always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Ready to make an impact?

If you're passionate about data, thrive in a collaborative environment, and want to be part of a company that values your growth—we’d love to hear from you!

Apply now and let’s build something great together.

Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

If you require any accessibility support or would like to request reasonable adjustments, please contact accessibility@Circana.com