Mitre 10 MEGA Westgate is proudly locally owned and operated, and we’re passionate about supporting our community and creating a place where both our customers and our team feel at home.

We’re on the lookout for a people-loving superstar to join our Customer Service Desk Team.

If you’re the kind of person who loves helping others, enjoys being part of a supportive team, and thrives in a busy environment, we’d love to hear from you.

This is a key role in our store – no two days are the same! You’ll be the friendly face (and voice) that helps our customers with everything from enquiries and phone calls, to GE Finance, product locations, checkout sales, and those one-off situations that pop up each day.

Our Customer Service and Checkout Teams are the first and last impression our customers have of us, so we’re after someone who’s warm, calm under pressure, and quick on their feet.

To shine in this role, you’ll bring:

• A genuine passion for people and great customer service
• A friendly, helpful nature and an eye for detail
• Strong multitasking skills and a proactive, can-do attitude
• Confidence in handling tricky situations with care and respect
• Good computer skills and the ability to pick up new systems (POS training provided)
• Reliability, teamwork, and a willingness to jump in and help wherever needed

Experience in a retail or service environment will be a big plus. If this sounds like you and you’re ready to bring your A-game to a team that values great service and teamwork, we’d love to hear from you!

This role is for 32 Hours per week. Applicants must be available to work 4 x 8 hour shifts between the hours of 7am and 7pm on Monday, Tuesday, Friday and Saturday.

Apply now and help us keep delivering the service and smiles our community knows us for!

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