Auckland Council Reviews

Pros

When it comes to the hard yards, teamwork has never been this easy. Good team camaraderie. Good place to upskill and learn more on the job. Manager is generally approachable on most things.

Cons

In my department, there is a culture of snitching and backstabbing. Micromanaging is prevalent; autonomy is discouraged. It seems as if a certain demographic gets promoted here; a sycophantic "yes guy." There is no area in this company where you can air out your grievances without being reprimanded.

Pros

There are people throughout the organization that make this place worth the time. Dedicate to the vision of the organization and genuinely working to make Auckland great. There are ample opportunities within the organization to branch out and learn new skills. There are a lot of opportunities for learning and development.

Cons

There is an unhealthy focus on Employee Engagement to the point that it is being used by leaders as a people management tool. There is an inequity in Reward and Recognition, often individuals are singled out and rewarded for an entire teams work. There is a new wave of leadership emerging within the organization who do not promote a healthy work environment and do not promote the organizations values for example maintaining a healthy work life balance. The quality of communication from a leadership level has fallen dramatically over the past few years.

Pros

Lots of great challenges for experienced people, lots of very clever people working there. Good intent and willingness to envisage, support and drive change among these people, but complexity limits success with implementing change properly.

Cons

Not strong on customer centricity, customer experience, customer insights or service design. This limits service development as a core part of strategy and operations. Limited drivers and limited desire for change itself - maybe covid 19 will drive this now,

Pros

The team and people I worked with were lovely.

Cons

Ive come to notice that allot of customers hate the council, meaning if you're dealing with phones you'll get grumpy customers all the time.