Auckland Council Reviews

Updated 9 Jan 2021

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4.0
77%
Recommend to a Friend
94%
Approve of CEO
Auckland Council CEO Stephen Town
Stephen Town
33 Ratings
Pros
Cons
  • "Too many restructures and reporting lines always changing(in 7 reviews)

  • "Middle management is somewhat useless at helping you in any way(in 4 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "Fantastic environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior GIS Specialist in Auckland, Auckland
    Recommends
    Positive Outlook

    I have been working at Auckland Council full-time

    Pros

    * great people leaders * huge variety of projects * good professional development *solid work/life balance

    Cons

    * ELT and other council organisations detached from reality

  2. "My experience"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Auckland Council full-time for more than a year

    Pros

    When it comes to the hard yards, teamwork has never been this easy. Good team camaraderie. Good place to upskill and learn more on the job. Manager is generally approachable on most things.

    Cons

    In my department, there is a culture of snitching and backstabbing. Micromanaging is prevalent; autonomy is discouraged. It seems as if a certain demographic gets promoted here; a sycophantic "yes guy." There is no area in this company where you can air out your grievances without being reprimanded.

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  3. "A decent into darkness"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Auckland, Auckland
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Auckland Council full-time for more than 8 years

    Pros

    There are people throughout the organization that make this place worth the time. Dedicate to the vision of the organization and genuinely working to make Auckland great. There are ample opportunities within the organization to branch out and learn new skills. There are a lot of opportunities for learning and development.

    Cons

    There is an unhealthy focus on Employee Engagement to the point that it is being used by leaders as a people management tool. There is an inequity in Reward and Recognition, often individuals are singled out and rewarded for an entire teams work. There is a new wave of leadership emerging within the organization who do not promote a healthy work environment and do not promote the organizations values for example maintaining a healthy work life balance. The quality of communication from a leadership level has fallen dramatically over the past few years.

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  4. "Decent but not market competitive"

    3.0
    Current Employee - Automation Specialist in Auckland, Auckland

    I have been working at Auckland Council full-time

    Pros

    Good people Industry leader in a lot of regards within the New Zealand ICT community Lots of work variety

    Cons

    Pay is not very competitive Internal politics can be cumbersome

  5. "CSR"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative (CSR) in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auckland Council full-time

    Pros

    Great company o work with

    Cons

    None. cant find any cons

  6. "Inclusive, diverse, great place to work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Office Administrator in Auckland, Auckland
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Auckland Council full-time for more than 3 years

    Pros

    - Positive working environment - Supportive managers - Inclusive and diverse

    Cons

    - Public perception of Council can sometimes be negative

  7. "Gardener"

    5.0
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Gardener in Auckland, Auckland

    I worked at Auckland Council part-time

    Pros

    Fair pay and good hours to work

    Cons

    Can be very hot during the summer

  8. COVID-19

    "Good but complex organisation"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Design Lead in Auckland, Auckland
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Auckland Council full-time for more than 5 years

    Pros

    Lots of great challenges for experienced people, lots of very clever people working there. Good intent and willingness to envisage, support and drive change among these people, but complexity limits success with implementing change properly.

    Cons

    Not strong on customer centricity, customer experience, customer insights or service design. This limits service development as a core part of strategy and operations. Limited drivers and limited desire for change itself - maybe covid 19 will drive this now,

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  9. "Not bad"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Officer in Auckland, Auckland

    I worked at Auckland Council full-time for less than a year

    Pros

    The team and people I worked with were lovely.

    Cons

    Ive come to notice that allot of customers hate the council, meaning if you're dealing with phones you'll get grumpy customers all the time.

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  10. "Great Auckland Leisure culture"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Recreation Assistant in Auckland, Auckland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auckland Council part-time for more than 3 years

    Pros

    Awesome culture, with a genuine drive to activate Aucklanders & create better public services in our local communities.

    Cons

    My (part time) role has little opportunity for higher responsibilities/remuneration.

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