About the role

Our CodeBlue team in Auckland is on the lookout for a driven and results-oriented Technical Training professional to join their growing support team.

This is a newly created position, offering the chance to take ownership and play a key role in developing CodeBlue’s training practice from the ground up. You’ll have the autonomy to develop and maintain training materials, identify areas for improvement, and implement proactive solutions—making a tangible impact on our service quality and customer satisfaction. There will be a strong focus on delivering training across Microsoft environments, including the latest in Microsoft cloud, desktop technologies, and Copilot for M365.

The Trainer role will lead both in-person and remote training sessions, as well as external customer webinars, providing variety and the chance to engage with different audiences. You will also deliver internal training sessions for our sales and service desk teams, supporting the ongoing development of organisational capability and ensuring our people are equipped to provide exceptional customer support.

Skills & experience

• Demonstrated technical training experience (3+ years), across Microsoft environments, ideally including Microsoft cloud and desktop environments, and Copilot for M365.

• Microsoft relevant training exams or equivalent

• Prior experience presenting training end users or peers either in person or remotely

• A strong customer service delivery focus

• Strong general knowledge of IT products, services, and technology
  

Benefits

• Fully funded Health Insurance, including day-to-day coverage for GPs and prescriptions.

• Vehicle allowance

• Enhanced leave entitlements including Birthday leave

• Long service awards

• Staff discounts
  

About CodeBlue, the Managed IT Services sector of Fujifilm Business Innovation New Zealand

At FUJIFILM Business Innovation (FBNZ), our commitment to empowering Kiwis to harness the power of technology is unwavering: 'We never stop finding ways to help Kiwi’s work smarter.

As a wholly-owned subsidiary of FUJIFILM Business Innovation, CodeBlue aspires to be the forefront provider of IT strategy, IT operations, business processes, and business intelligence for mid-sized New Zealand organizations and businesses. The CodeBlue business unit employs 180 people across NZ and provides IT Managed Services to over 300 organisations nationwide. At CodeBlue, the pursuit of delivering an exceptional customer experience is not just a goal; it is the driving force behind every endeavour.

This is an excellent opportunity to work for one of the world's leading innovators, so if you are interested in this opportunity, then please apply online.

Get in touch with us today!

Please note that applicants with the right to work in New Zealand will only be considered for this position!