Past job experience how would u handle difficult customer
Technical Support Representative Interview Questions
1,757 technical support representative interview questions shared by candidates
Tell me about a time where you had a hard time working with a team member(s). Can be in work or outside of work.
Whether I was willing to work evenings and weekends
Basic questions like why you quit your prev job and job description.
STAR format questions Tell me about a time...... Be specific Technical Support Questions; if customer called in and said internet was not working properly on laptop what's the first thing you would tell him to do?
Why are manhole covers round?
What are the three main wires to a modem?
How would you handle a customer who called in and complained that a Technician was supposed to be at their house for 10am but never showed up?
What is the difference between a router and a firewall?
How many pianos in SF? Explain how to tie shoes over the phone. Build out a database and flow for a consultant company What do these graphs/charts mean to you?
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