Customer service representative Interview Questions | Glassdoor.co.nz

Customer service representative Interview Questions

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customer service representative interview questions shared by candidates

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What is your biggest achievement in life

1 Answer

Acquiring Education is my biggest achievement in life, experience and skills

What would you do if a customer was angry?

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How well do you work in a team environment?

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some basic questions regarding how to deal with angry customer, extra mile for customers, a example of contact call centre as customer and staff. They have a question sheet, and they will follow up this sheet and ask questions. It is not too difficult questions, and just keep in cool.One more thing, feel free to ask them if you can not answer the question or have no idea much about this question. they are appreciate for helping you and give you some tips.

1 Answer

Do you understand what is required for this position?

1 Answer

Q: How would you deal with a difficult customer?

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"How would I set process in place for my clients"

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What values of Microsoft do you possess?

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What can you bring to Vodafone?

1 Answer

Can you tell an experience where you had to deal with a difficult customer and how did you handle it?

1 Answer