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      iCIMS

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      Customer Support Specialist Interview

      15 Aug 2019
      Anonymous employee
      Holmdel, NJ
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at iCIMS (Holmdel, NJ) in Aug 2019

      Interview

      I received an email asking for my availability to set up a phone call in which I was told that I was required to a personality test and a CCAT. Upon completing that I had another brief phone interview followed by an on-site interview the following week. The process was seamless and all of the team members I talked to were all extremely knowledgeable and helpful.

      Interview questions [1]

      Question 1

      Tell me about a time you've received constructive criticism.
      Answer question

      Other Customer Support Specialist interview reviews for iCIMS

      Customer Support Specialist Interview

      25 Dec 2019
      Anonymous employee
      New York, NY
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 4 weeks. I interviewed at iCIMS (New York, NY)

      Interview

      The recruiter set up tasks to be completed beforehand and then a phone interview. I was later contacted to come I for an interview where I was interviewed by 3 teams of managers. A lot of behavioral questions and questions framed around the company culture.

      Interview questions [1]

      Question 1

      Tell us Bout a time when you provided a customer service second to none. What made it above and beyond and is there anyway you would improve it?
      Answer question

      Customer Support Specialist Interview

      4 Apr 2018
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at iCIMS in Mar 2018

      Interview

      Initial phone interview with recruiter. Followed by an interview with 2 managers from the department. Final step is an onsite interview that consists of 2 interviews and an overview of the company/role.

      Interview questions [1]

      Question 1

      Would you consider yourself a hunter or a gatherer?
      Answer question

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