WorkWave Customer Success Manager interview questions

First, I had a phone interview to see if I generally met the requirements of the job description. Next I was asked to provide a video recording of why I would be qualify for the job. I had to forward that recording for review and consideration. Then I was asked for an interview, which seemed to go well. I spent time researching their software and understanding how it basically works so I would be well-versed in their technical language for their industry and software. I interviewed with four people total, one at a time. About a month later I was asked to take a psychological test to see how I would handle various situational scenarios. I have no idea how that went. I lost the job to someone else. As I understand it I was second in line for the job.