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      Wolt

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      Teamleader Customer Service Interview

      4 Feb 2021
      Anonymous interview candidate
      Berlin
      No offer
      Negative experience

      Application

      The process took 6 weeks. I interviewed at Wolt (Berlin) in Nov 2020

      Interview

      Worst hiring experience ever... The whole application process is a nightmare. Why have an interview if you guys are asking every possible question upfront? After three weeks of silence, I kindly asked for an update of my application status, after another two weeks of silence, I asked a second time and received an answer five days later that the open position is already fulfilled. Hilarious, never again.

      Interview questions [3]

      Question 1

      What do you consider to be the most important metrics to track and why?
      Answer question

      Question 2

      What makes you a great People Manager?
      Answer question

      Question 3

      Please tell us something about yourself that you think we should know! (bragging allowed!)
      Answer question
      avatar
      Wolt response
      5y
      Hi! Thanks for leaving us a review on your interview experience with Wolt. Even though things didn’t go perfectly on our end this time, we really appreciate your feedback as it helps us to continuously improve our candidates’ experiences. We’d like to take this opportunity to address your question about our application questions. Our interview process begins at the application stage where we have created a few starting questions in order to gain an initial understanding of our candidate’s qualifications. This also gives our candidates an opportunity to understand the key focuses and requirements for position. From here, we use these application answers as a foundation for the next interviews where we dig deeper into the various topics. However, we appreciate you sharing the feedback and will keep in mind on how we can be better at communicating why we have these in place. Even more so, we’re sorry to hear that you didn’t hear from us sooner. This is definitely not the experience we would’ve liked for you to have with Wolt and we are truly apologetic for dropping the ball this time. Rest assured that we have shared your feedback with our hiring teams to ensure that this doesn’t happen again. In the meantime, if you have anything else you’d like to discuss on your case, please feel free to reach out via ta-nor@wolt.com. Once again, thank you for your feedback and we hope that one day we can make it up to you again with a better experience.

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