Phone interview. After that you’re contacted by someone from hr and scheduled for a 2 hour test which includes building a website and two other frontal interviews . Overall very pleasant process, full transparency, still in process.
Interview questions [1]
Question 1
What you’d you do if you got a call 5 min before your shift ends and you know it will take more than 20 min to solve the problem?
Very bad process and they don't give opportunities to Juniors. They don't take you in consideration if you don't have past experience. Very bad and not good. Disappointed a lot
5 steps that includes, phone interview, home exam, team leader interview and a HR interview. first interview includes a small talk in English and Hebrew.
After that the home exam tests 3 elements that are most important for customer care.