Applied online and received a call about a week later to come in for an interview. It was a group interview with about 6 others. We were interviewed by the Assistant General Manager. She asked us questions like "Who is your favorite Disney character and why?" and she handed us a strip of paper that had a type of customer who would walk in the store. Mine was "a mother with a stroller who came in looking for a particular item and she was in a rush". So I had explain how I would come up to her and help her. We were also asked to pair up with someone else in the group and ask them about themselves. We had to write down their answers and then present that person to everyone in the group in a story telling way. We were also asked general questions like weaknesses and strengths, how would you deal with a rude customer, etc. Be aware that this company is very serious when it comes to the "guests". You have to learn how to interact with guest of all ages. You have to relate everything to Disney. You must be very outgoing. I was called back after the group interview with a job offer. Next time I went in I was told to come in their uniform and I had to complete an online training at the store and that is when I completed a lot of paperwork as well.