Skip to contentSkip to footer
  • Community
  • Jobs
  • Companies
  • Salaries
  • For employers
      Notifications

      Loading...

      Elevate your career

      Discover your earning potential, land dream jobs, and share work-life insights anonymously.

      employer cover photo
      employer logo
      employer logo

      WalkMe

      Engaged employer

      About
      Reviews
      Pay and benefits
      Jobs
      Interviews
      Interviews
      Related searches: WalkMe reviews | WalkMe jobs | WalkMe salaries | WalkMe benefits
      WalkMe interviewsWalkMe Customer Success Manager interviewsWalkMe interview


      Glassdoor

      • About / Press
      • Awards
      • Blog
      • Research
      • Contact Us
      • Guides

      Employers

      • Free Employer Account
      • Employer Centre
      • Employers Blog

      Information

      • Help
      • Guidelines
      • Terms of Use
      • Privacy and Ad Choices
      • Do Not Sell Or Share My Information
      • Cookie Consent Tool
      • Security

      Work With Us

      • Advertisers
      • Careers
      Download the App

      • Browse by:
      • Companies
      • Jobs
      • Locations
      • Communities
      • Recent posts

      Copyright © 2008-2026. Glassdoor LLC. "Glassdoor," "Worklife Pro," "Bowls" and logo are proprietary trademarks of Glassdoor LLC.

      Company Bowl sample

      Want the inside scoop on your own company?

      Check out your Company Bowl for anonymous work chats.

      Bowls

      Get actionable career advice tailored to you by joining more bowls.

      Followed companies

      Stay ahead in opportunities and insider tips by following your dream companies.

      Job searches

      Get personalised job recommendations and updates by starting your searches.

      Customer Success Manager Interview

      14 Mar 2016
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 6 weeks. I interviewed at WalkMe (San Francisco, CA) in Mar 2016

      Interview

      Interviewed with HR recruiter first which was pretty standard (interest in WalkMe, discussing previous experience, the CSM role itself). Next was a GoToMeeting chat with global head of talent, which was very similar to the initial HR interview. The company is pretty aggressive in asking about salary history and salary expectations. I made the mistake of providing this information too early in the process, I would advice to delay this conversation as long as possible. The next step was getting access to their WalkMe product and creating a Walk Thru and presentation for a website that you think could be improved. Then I was scheduled to present to the CEO. I spent a significant amount of time building out the Walk Thru and preparing a PowerPoint presentation only to be told that I didn't need to show my Walk Thru at all. The CEO had a conflict so I interviewed with the Director of Operations instead. He mentioned I clearly understood the product and I thought I answered the questions well. He didn't want to see my Walk Thru because I wouldn't be building them for customers anyway. That was disappointing because I was told specifically to build one out for the interview. Got an email later saying they went with another candidate.

      Interview questions [1]

      Question 1

      Q: You are meeting a client for the first time over the phone (post-sale, starting implementation), how would you structure and approach the initial conversation?
      Answer question
      12

      Other Customer Success Manager interview reviews for WalkMe

      Customer Success Manager Interview

      23 Aug 2022
      Anonymous interview candidate
      Sydney
      No offer
      Negative experience
      Average interview

      Application

      I applied online. I interviewed at WalkMe (Sydney) in Aug 2022

      Interview

      The initial screening interview was conducted by HR person based in California. It was around 20 min and it was easy. The second interview was conducted by the local hiring manager. There should be like 5 interviews to get to job offer. Pro No surprise. Very much the standard job interview process is written in the textbook. Con Least welcoming job interview. -WalkMe is still a small company. I was expecting a startup-like culture during the interview but the interviewer sounds like from old school , a large enterprise business person where as some good tech startup companies actually try to get to know "you" as a person. -Also when I asked a question about the company the answer was very generic and it really didn't mean much.

      Interview questions [3]

      Question 1

      How would you explain the Wakme product to your family member?
      Answer question

      Question 2

      What are the challenges you would expect to have in this role?
      Answer question

      Question 3

      Why do you like this position?
      Answer question
      3

      Customer Success Manager Interview

      28 Jul 2022
      Anonymous interview candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at WalkMe in Jun 2022

      Interview

      HR Screen followed by various interviews with Hiring Manager, Peers, and other members of leadership. ' Recruiter was personable and responsive and offered thorough review of the interview process, the role and its reason for the opening, and the company. My only feedback would be that interviews should be interviews. During one of the interviews (which motivated me decide to not move forward), we did not discuss my background nor experience, nor were there any questions or general discussion about the the job and expectations. Instead the interviewer spent about half the time expressing their annoyance with lack of company loyalty/how people don't stay at jobs/companies longer than 1-2years anymore. The only questions asked of me was why I thought people don't stay longer, and how can companies deal with this. But I did not find to this be asked out of curiosity or spark discussion. It was more of a rant. I personally didn't find this to be very relevant to the opening-- so I interpreted it as a red flag and decided to not move forward in the process.

      Interview questions [1]

      Question 1

      Why do people keep quitting and changing jobs every year?
      Answer question
      2

      Customer Success Manager Interview

      2 Mar 2021
      Anonymous interview candidate
      Declined offer
      Negative experience
      Average interview

      Application

      I interviewed at WalkMe

      Interview

      The team didn't seem interested in the process. They requested a massive home assignment ahead of time to be presented at the onsite to 6 managers. only one showed up and didn't bother to go over it before the onsite interview. Lacking creativity, expected me to memorize their website statements. Very poor experience.

      Interview questions [1]

      Question 1

      Nothing impressive to remember on the interview
      Answer question
      4

      Top companies for "Compensation and Benefits" near you

      avatar
      Capgemini
      3.7★Compensation and benefits
      avatar
      Cisco
      4.0★Compensation and benefits
      avatar
      Sabre
      3.5★Compensation and benefits
      avatar
      SAP
      3.9★Compensation and benefits