I applied online. The process took 2 weeks. I interviewed at WHSmith (London, England) in Jan 2023
Interview
Easy and smooth, just did an interview over phoen and in store. Felt comfortable and had a lovely interviewer. Just need basic understanding of customer serivice and the WHSmith brand.
Interview questions [1]
Question 1
Can you give a time where you have had to deal with a tricky customer situation?