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      UnitedHealth Group

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      Related searches: UnitedHealth Group reviews | UnitedHealth Group jobs | UnitedHealth Group salaries | UnitedHealth Group benefits | UnitedHealth Group conversations
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      Provider Service Representative Interview

      18 May 2022
      Anonymous interview candidate
      Saint Louis, MO

      Other Provider Service Representative interview reviews for UnitedHealth Group

      Provider Service Representative Interview

      1 Oct 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at UnitedHealth Group (Saint Louis, MO) in May 2022

      Interview

      My interview was set to be at 11:00am, I joined the online meeting a few minutes early to get myself situated. 11:05am no one showed, 11:10am I emailed the manager letting them know that I'm still waiting in the interview. After 11:20am I exited the meeting due to no one showing up, no email, no phone call, and at that point it was extremely unprofessional. Not a good first impression United Healthcare.
      4

      Application

      I interviewed at UnitedHealth Group

      Interview

      A recruiter will call first, then you will have an interview with a supervisor who asks pretty basic interview questions. Be confident and professional. Use examples of solving complex customer service issues with professionalism.

      Interview questions [1]

      Question 1

      Explain a difficult experience you have encountered in a work environment and how you overcame it.
      Answer question

      Provider Service Representative Interview

      16 Aug 2021
      Anonymous interview candidate
      Louisville, KY
      No offer
      Neutral experience
      Easy interview

      Application

      I applied online. I interviewed at UnitedHealth Group (Louisville, KY) in Aug 2021

      Interview

      interview process was great, but having them contact you after wasn't the best because they left me hanging until i had to apply to another position and ask that recruiter if they decided to move forward with the other position.

      Interview questions [1]

      Question 1

      q: what's a time you had to tell no to a customer and how did that make you feel
      Answer question