UnitedHealth Group Reviews

Updated 24 May 2020

To filter reviews, or .
3.3
61%
Recommend to a Friend
72%
Approve of CEO
UnitedHealth Group CEO Dave Wichmann (no image)
Dave Wichmann
1,027 Ratings
Pros
Cons
  • "Work-life balance skewed to favor UHG, under-appreciative leaders exist in various parts of the business(in 363 reviews)

  • "Health Insurance is abysmal for a(in 351 reviews)

More Pros and Cons

Featured Divisions of UnitedHealth Group

See all divisions
  1. Helpful (709)

    "Very heads-down"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    IT Project Manager in Eden Prairie, MN
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group for less than a year

    Pros

    I will preface this review with a statement you need to heed when reading this review as well as any reviews for this company -- "It depends on your area." This is a GIGANTIC company and YMMV depending on your group. Keep that in mind when reading. Anyway, I've been here only 6 months, but I think I have enough of a feel for Optum to write a review. The positives: Great work/life balance: I never have to stay late, work on weekends, etc. I get 23 vacation days and my manager encourages me to use them AND completely unplug while away. Beautiful office: I work at the new Optum office in Eden Prairie. Building is modern and comfortable. Full size gym and locker room, and workout classes. Great parking ramp with a skyway so you never need to go outside in the rain or snow! Work from home: VERY progressive with WFH! I can work from wherever I want. if I want to WFH one day, I can. If I want to WFH the whole week, I can do that, too. No one questions you. Total autonomy No drama: This is a very heads down place! I can't stress that enough. No one socializes with each other -- most of the time, you never even talk to your cube neighbors (because they're probably working from home). This is a positive for me though -- after working in some high drama offices, this is a refreshing change. All meetings are over webex: Great news if you hate in-person meetings like I do -- because there are very few! In the 6 months I've been here, I've had 4 in person meetings. This is also a con because you never meet your coworkers - read the con list for more info. 30 minute "best practice" meeting times: You will not get invited to 2+ hour meetings, ever. Nearly all meetings are only 30 minutes. You might have the one-off meeting that's an hour, but it's rare. Good, standardized PM practices. But some of the documentation requirements are too rigid and can slow progress down. Our group is trying to move to 100% agile. Slowly.... All of my projects so far have been waterfall SDLC. Although as a new person, it would help to have a PM to shadow on some of these documentation/audit practices. I've had to learn as I go. - Great cafeteria with cheap prices. I can get a lunch here cheaper than I can bring it from home. -Very engaging training classes!!! All training classes are over LearnSource (i.e. your computer) but the videos are well done and entertaining.

    Cons

    -Building seems empty because so many people WFH. It's almost kind of...sad. Such a nice building but no one is there. -Internet explorer is the browser of choice. Yuck. You have to have special permissions to download Google Chrome or Firefox on your computer. -If you like socializing with your coworkers, this is NOT a place for you! I can't stress that enough!! You will NOT meet your new BFF here. Everyone is very heads-down and focused on work -- no one chit chats about football or True Detective! You will not have coworkers stopping by your desk (to chat about a TV show OR to even chat about work). Most of my days, I don't talk to anyone in person. It's kind of depressing -- and I'm an introvert! There are no happy hours, social events outside of work, etc (this is a positive for me because I hate that stuff). -Lots of contractors. Not that it's a bad thing - I've had great experiences with the PM contractors. They obviously don't last as long as the employees, and there's more contractor PMs than employee PMs. -Difficult, as a new person, to know "who's who." There is no face-to-face meetings, so as a PM, it's tough to know who does what, since there's no face to put with the name. I struggle with this a lot, as I'm not used to this extreme of a "remote" workforce! -No wifi for your phone. Wifi is only available for visitors and you must have a user name and password. -Nearly all social media websites are blocked. Not really a con, but something you might want to know. You won't be browsing facebook at work! -LOTS of meetings. Sure, the meetings aren't in person, they're over Webex, but you will have a LOT of them. -Some "know-it-all" ego-driven coworkers, especially on the tech side. But this is typical of IT in general. I've witnessed this at every org in which I've worked.

    Continue reading
    UnitedHealth Group2015-08-13

    UnitedHealth Group Response

    September 12, 2016Enterprise Talent Community Manager

    Thank you for your thorough review! Yes, UnitedHealth Group is a hard-working company, but we also strive for work-life flexibility by having telecommute positions and work from home options. I'm happy to hear you enjoy working at the company. Judy Cater, Talent Community Manager, UnitedHealth Group

  2. "Great company no job security"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Employee - Test Analyst in Brandon, FL
    Recommends
    Positive Outlook

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    Great work life balance remote work flexibility

    Cons

    Company layoffs almost every year

    UnitedHealth Group2020-05-22
  3. "Good company"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims Specialist in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UnitedHealth Group full-time

    Pros

    Good company good environment professional

    Cons

    Late growth for employees no job security

    UnitedHealth Group2020-05-20
  4. "Good For Freshers"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer 
    Recommends
    Positive Outlook

    I worked at UnitedHealth Group full-time for more than 3 years

    Pros

    Educating the Employee and given the ability to expand our knowledge in other roles.

    Cons

    No concerns, depends on your project.

    UnitedHealth Group2020-05-20
  5. "great place"

    5.0
    Current Employee - Provider Relations Representative in Salt Lake City, UT

    I have been working at UnitedHealth Group full-time for more than a year

    Pros

    There is a lot of potential for internal mobility

    Cons

    can take awhile to move up

    UnitedHealth Group2020-05-19
  6. "current worker"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at UnitedHealth Group full-time for less than a year

    Pros

    good benefits, good pay, easy job

    Cons

    lack of communication between employees. No room for growth

    UnitedHealth Group2020-05-19
  7. "Good place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Associate Accountant in Golden Valley, MN
    Recommends
    Positive Outlook

    I worked at UnitedHealth Group full-time for more than 3 years

    Pros

    Let me work at my own pace, and very good work environment.

    Cons

    Would not let me telecommute one day a week.

    Continue reading
    UnitedHealth Group2020-05-17
  8. "Overall good"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Pharmacy Benefit Analyst in Hyderābād
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UnitedHealth Group full-time for more than 5 years

    Pros

    Right place for Growth and development

    Cons

    Less pay and more work hours

    UnitedHealth Group2020-05-17
  9. "Senior claims associate"

    5.0
    Current Employee - Senior Claims Associate in Hyderābād

    I have been working at UnitedHealth Group full-time for more than 3 years

    Pros

    I wanted to change job

    Cons

    Am the best performer in every month

    UnitedHealth Group2020-05-16
  10. "good pay for students at university if at tottenham"

    4.0
    Former Employee - First Aider in London, England

    I worked at UnitedHealth Group part-time for less than a year

    Pros

    good competitive student pay whilst being able to watch events

    Cons

    a lot of standing required during shifts

    UnitedHealth Group2020-05-15
Found 10110 reviews