I applied online. The process took 2 weeks. I interviewed at United Airlines (Newark, NJ) in Jun 2015
Interview
First applied online, received assented
Assessment and then got accepted to do the first interview. I interviewed via hirevue online which can be stressful but if you research and prep the questions before you'll be fine.
After got invited to go to the face to face interview. I flew to Newark and there were about 25 of us... We watched a video then got pulled from the room one by one. Interviewed individually mostly scenario type customer service questions. Then I got asked to such around to talk to some other people. Not everyone got this far. I then waited to be called again and then talked to two different higher up people. I thought I did pretty good with it all but I left and they said they'd contact me in five to seven days. The next day I received an email that I didn't get it. Guess I wasn't what they were looking for.
Interview questions [1]
Question 1
Give an example... Of difficult time with customer, of difficult time with coworker, of time you enjoyed your job... Things like that in first f2f interview.
It started with the Assessment, followed by 8 video questions, and then the video interview. The in person final interview I am waiting for. They said I would know in 2-5 business days.
Its a multi-step interview process. First a resume submission and a questionnaire, then a pre-recorded interview with a few questions. I was asked this during the pre-recorded interview. Waiting for my live virtual interview!
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?