I applied online. The process took 3 weeks. I interviewed at United Airlines (Houston, TX) in Nov 2013
Interview
Applyed online and 2 days later got an e mail asking me to schedule an interview with them in Houston. By the time I called them there were only 2 available days left to interview. got my interview schedule confirmed and a few days later got my itinerary to go to Houston. Flew in to housston the day before the interview.
The day of the interview, I got to the inflight training center very early, I was the first one there and slowly more people arrived. We went in to a conference room, there were only 11 of us.
I read a lot of the posts here and my interview was nothing like what people wrote here. We started with a presentation about the company and after that were called for 1on1 interviews. About 9 of us past this interview ans then they called us for another interview. After this interview there were only 6 of us left. I waited about an hour and a half between the second and third interview. They only asked me two Qs in the third interview and then told me they don't have any one to interview me in my language and I should go back to the airport and see if I can get on an earlier flight.
Dress nicely for this interview, but really, you dont have to over do it. They are really checking you and your porsenalty. Ask Qs but don't over do it and let other people ask.
Smile, be friendly to EVERYONE !
You really have to want this job to get it, so if you don't, don't bother of going here. Don't get nervous.
Have fun! It was a great expriance
Interview questions [1]
Question 1
Why do you think united should hire you?
Tell me about a diffculte customer you had and how did you deal with it
Tell me about a time you had a conflict with a co-worker and how did you deal with it
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?
I conducted my online assessment with questions about company policy, seating charts and customer requests with what is allowed and what isn't. I took my time with every question and reviewed it twice before submitted and now I'am invited to the virtual interview.
Interview questions [1]
Question 1
They gave you scenarios of situations and then gave you charts of company policy for food service and you had to answer helping the customer but following company policy.
I’m heading to the F2F interview in TX. Every step so far has not been difficult for me. I also have no prior knowledge in being a FA. The hardest part so far is probably just the nerves and anxiety. Just prep well, do some research, have some basic questions and answer prepared so that even if they ask a different question you can possibly use one of the scenarios of another question and tailor it to the new one.
Interview questions [1]
Question 1
Tell me about a time you made a commitment to someone that turned out to be harder than you thought?