I applied online. The process took 2 weeks. I interviewed at United Airlines in Feb 2013
Interview
At 9:00 am doors are closed and we got a short presentation of the company as well as for the job we applied for. Then you are being called to the first interview. General questions about the resume and some questions about customer service experience . If they like you here you are about to stay till 12:30 for the second interview. Almost the same as the first one. More questions about customer service situation and 2 or 3 co-worker......If you are going to the 3rd and MOST important interview (that was my mistake.....) you might get the job. Be yourself!!!! They cut you off after one answer that they don't like. If you got CJO it is your lucky day. If they take your passport copy they might call you. If not move on !!!!! Good luck. It is a very exciting day. You get to meet a lot of nice people from all over the US.
Interview questions [1]
Question 1
Describe a time when you had a disagreement with a coworker?
It started with the Assessment, followed by 8 video questions, and then the video interview. The in person final interview I am waiting for. They said I would know in 2-5 business days.
Its a multi-step interview process. First a resume submission and a questionnaire, then a pre-recorded interview with a few questions. I was asked this during the pre-recorded interview. Waiting for my live virtual interview!
the face to face live video interview with a HR personnel. I collected all possible questions from reddit to glassdoor and formulate my answers and thought they're going to ask the same questions but they didn't. The HR kind of tell that I have a ready made answers so she stirred the interview differently so my answer will be organic. Thankfully I passed this 30 minute interview. The interviewer did not look interested because she is multi-tasking but best believe she is listening to your answers.
Interview questions [1]
Question 1
Can you tell me about a co-worker you had to work with but didn't get along with?