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We appreciate you taking the time to share, and we’re sorry to hear about your experience during our hiring process. Job searching is challenging enough, and the last thing we want is to make it harder or more frustrating.
What you described doesn’t reflect the experience we want candidates to have. We’ve shared your feedback with our leadership team and are already making changes, including improving communication, adding more accountability for our recruiting team, and better tracking candidate interactions.
We also know that even the best intentions can slip through the cracks when things get busy. That’s not an excuse; we’re actively working to fix it.
Thank you again. We are only as good as the feedback we receive.