USAA Member Solutions Representative interview questions

a lot of steps, very long, a lot of questions. not a lot of pressure, but they ask a lot of situational questions. role playing is common in the 1:1 interview

I had 2 phone interviews and when I was selected, I had an in-office interview. The background check is rigorous and can take some time. I was asked many situational based questions and asked to describe how I overcame them.