Spoke to some USAA representatives at a career fair and was offered a chance to interview. Additionally, I was given a wonderful opportunity to have dinner with some of the employees after a teacher of mine put in a good word for me. As a USAA member and a long history of having military in my family, I was ecstatic for this opportunity. USAA seemed like such a great company.
At dinner there was about eight others who would be interviewing the next day. The dinner was very casual and comfortable. At the end of the night we were explained that the interview process would be casual and they would be asking us some behavioral questions to better et to know us. What a lie that was.
The next morning when I went in for my interview, I was taken to a small room with two current employees. I was then handed a packet of papers. The interview was not casual. It was not behavioral questions. It was a written test and the interviewers just stared me down while I went through it, offering little to no help when I came across poorly worded questions.
This has been one of the worst interview experiences I have ever been through. It was stressful to an uncommon degree. Additionally, all the employees who had seemed so kind and courteous the night before had suddenly all become very cold, quick-tempered people. While I find USAA to still be a good bank, I now think very poorly of this company. All of the other students who were interviewed said they had the same experience. We were all lied to and the workers had all become very cold during the process.
Not a company I would ever be interested in working for again.