I applied online. I interviewed at USAA (Colorado Springs, CO) in Jan 2014
Interview
Initially completed application online and then did a test online. A phone interview was next, followed by an in person interview. Then the waiting began as the drug test and background screening process took two months to complete. I did not even have anything in my background to make the process take so long-- if you feel like you want this job repeatedly call the background check company because they are only allowed to call you two times. If they are missing information and do not hear from you then your report will never be finished and sent to usaa.
Interview questions [1]
Question 1
Tell me about a time when you had to overcome an objection
I applied online. The process took 1 week. I interviewed at USAA (Tempe, AZ)
Interview
Easy phone interview, Easy face interview, quickly hired as at that time they were making offers to just about everyone. Had to submit to fingerprints and gruling background checks, then went through a 2 week class to study and take the insurance license test for about 25 states.
I applied online. I interviewed at USAA (Tampa, FL)
Interview
A lot of ice breaker questions - the intent is to get to know you.
Followed up with your typical "Tell me about a time when..."
At the end a quick summary and then you have the time to ask questions.
Interview questions [1]
Question 1
Innovation, sales and overcoming objections, upset customer and multitasking. Wording is easy. OK to ask verifying questions and/or take notes.
A big focus is on sales - need to prepare for that and have a really good example.
I applied online. The process took 2 weeks. I interviewed at USAA (San Antonio, TX) in Jan 2016
Interview
Online questionnaire, in-person interview with 2 people who started in my position and have moved up. It was a little strange because one of them made a comment about how long it took to get to where he was.
Interview questions [1]
Question 1
How would you recommend other lines of business to someone who called for banking needs?
