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      USAA

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      Sales Agent/Customer Service Representative Interview

      25 Aug 2016
      Anonymous interview candidate
      Phoenix, AZ

      Other Sales Agent/Customer Service Representative interview reviews for USAA

      Sales Account Manager Interview

      20 Jan 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      Declined offer
      Neutral experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at USAA (Phoenix, AZ) in Aug 2016

      Interview

      I applied online. Presumably, I made it passed a then received an email inviting me to take a test. I did so and it took me longer than the advised 40-50 minutes. It was a combination of personality questions and a skills simulation program. It took me more like an hour and a half. It's a good idea to make sure you understand the simulation and do the practice before jumping in and starting. I was selected for a phone interview. It was short, but direct. This is where my journey ended.

      Interview questions [1]

      Question 1

      I really only remember 2 questions. First, I was asked my why I wanted a the part-time position. Second questions was regarding my ability to influence and persuade.
      1 Answer
      1

      I interviewed at USAA

      Interview

      At Usaa you will first take a test. Then you will be invited to an interview with recruiter. If you impressed the recruiter you will move on to the second interview. If all goes well you will be offered the position within a few days or weeks.

      Interview questions [1]

      Question 1

      The recruiter asked Tell me about yourself
      Answer question