I applied online. The process took 4 weeks. I interviewed at USAA (Tampa, FL) in Jun 2012
Interview
I started off with a telephone interview and then went to the USAA office for a group interview. The actual interview process was pretty simple. They do conduct a thorough background check, so be sure all of your dates of employment and school history are exact, otherwise it can delay the process.
Interview questions [1]
Question 1
Describe how you have handled a difficult customer.
I applied online. The process took 3 weeks. I interviewed at USAA (San Antonio, TX) in Dec 2020
Interview
Multiple stages: phone and 1-2 in person. It also included a personality and speed typing test. A little strange, but whatever. Pass them both and ended up getting the job. From start to finish it was 3-4 weeks to get hire date.
I applied online. The process took 1 week. I interviewed at USAA (Tampa, FL) in Nov 2018
Interview
Quick, brief, intimate with two managers whom were very friendly in the direct department, the company was in the process of changing the commission and they were unable to explain it.
I applied online. I interviewed at USAA (San Antonio, TX) in Feb 2017
Interview
The interview process was fairly quick. Everyone provided feedback at every step. The recruiter made sure you were as prepared as possible. Helpful interview tips and made sure you knew where you were going.
Interview questions [1]
Question 1
Tell me about a stressful situation, how you handled it, what was the outcome and what you would do better.