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      UKG

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      Quality Assurance Analyst Interview

      2 Feb 2014
      Anonymous interview candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 5 weeks. I interviewed at UKG in Dec 2013

      Interview

      Got a call 2 days after submitting resume online. Standard HR screening. Afterwards, interviewed over the phone with the senior tester. Was asked about test methologies, software development process, and other basic QA knowledged. Then in-person interview was scheduled. Had a chat with senior developer and a tester, and they asked technical but not too difficult questions like basic SQL knowledge, how to test system that is distributed over different timezones, examples of Java polymorphism, and so on. I was supposed to see the director at the same day, but because he was in a meeting, I was asked to come in another day. I was mildly annoyed because of their lack of planning. If they knew I was coming in, and need to speak with the director, why is he in a meeting? I went in a few days after again to speak with the director. He asked me about more of team interaction questions, asked to cite examples of various software QA situations and so on. Next day, I got a phone call from HR saying that everyone liked me but there is just one more step to complete. Apparently I need to talk to another QA director of a different department over the phone. This was the first time I heard about this, and I thought I was done with my last step, so I was confused but I decided to follow through. Another HR person called me and asked for references, and salary expectations. These things normally don't happen unless the offer is certain, so I was confused. HR assured me that everything will be fine. So this QA director called me, and he was pretty rude and fast-talking. At one point he accused me of lying on my resume, and when I pointed out the facts, he quickly moved onto another topic. Next day, HR called me, and said it went well, but apparently there is one more thing that they needed to do. Now they blatantly started changing their words, because the previous meeting should be their last one. The same manager wanted to do a 'QA Test' over the screen share. I was quite annoyed at this point, but I obliged because I didn't have much to lose. During this 'QA Test' he should some badly designed website and asked me to explain my QA approach. I pointed out a few things, then the time ran out. Afterwards, HR was silent for 3 business days. I sent them an email after 3 days, asking for feedback. Then the rep called me back right away, and said I was not selected for the offer. She said she wanted to tell it over the phone, not by email, because she thought it'd be the right thing to do. But no word on why they had to wait 3 days in silence, and why letting me know sooner is not better than telling me that i didn't make it only after I asked for the feedback. They checked my references too, and told me refs checked out well. My references were quite stunned that I was rejected, because no decent company would check refs before considering me an offer. At best, they are wildly disorganized. At worst, they are shady. I was tad skeptical when their biggest claim to attract talent was "we never laid off people in 20 years"

      Interview questions [1]

      Question 1

      what is polymorphism?
      Answer question
      8

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