I was contacted by a recruiter to set up a time to speak for a phone interview. The phone interview with the recruiter lasted about 20-25 minutes, asking questions about why I wanted to work for Ultimate Software and customer service-based questions. At the end of the phone interview, I was advised that I would be meeting with one of the Managers who had flown in from Florida to speak further about the position and what it entailed. Upon arriving for the face-to-face interview, I was greeted by another recruiter (Stephen) who was welcoming, inviting and even gave me incredible feedback about my resume and gave me some general tips on how to approach the interview. After this face-to-face interview, I was advised that the next step would likely be an assessment and then a Skype interview. The assessment came about three days after the face-to-face meeting and consisted of a number of analytical questions, word comprehension, pattern detection and some basic math. After passing the assessment the next day, I was called by Stephen for a few more general customer-service based questions before he scheduled me for a Skype interview with two Department Managers. In addition to this, he also gave me even MORE helpful tips on how to approach the next step in the process and gave me further critique on my already edited resume. Throughout this entire process, he was a cheerleader for me. I really felt like he wanted me to do well. The Skype interview with the two department managers lasted about 30 minutes and was very laid back. You could tell that they were truly trying to feel out whether or not I would be a best fit for this position and rightfully so - Ultimate Software is an incredible company with incredible values and they don't hire just anyone. The Skype interview was the only part of the process where I wasn't sure what came next. I e-mailed Stephen the next day to express my thanks and was told I would be updated either that day or the next. I received a phone call a few hours later with a formal offer.

The interview process is too long. Had to do phone interview, a test, and 2 panel interviews. I do not believe the pay is enough for such a long hiring process.