I applied through other source. The process took 1 week. I interviewed at UGG Australia (Thornton, CO) in Oct 2025
Interview
Primarily focused on availability and customer service skills. Prior retail experience. Since it was a seasonal position it mostly came down to availability and personality. They were also really short staffed on quality employees.
Interview questions [1]
Question 1
How you would walk a customer through the buying process
I applied online. I interviewed at UGG Australia (New York, NY) in Dec 2020
Interview
It was an in a person group interview, and we all took turns answering questions. It was in the morning before the store opened. We then wrote our availability as well.
Interview questions [1]
Question 1
Why did you choose to work here at Ugg?
Think of a time that was difficult how did you solve it?
Pretty standard. Interviewed by store manager and asked basic questions in relation to my knowledge of the store then I was asked behavioural questions about teamwork (store is very team-oriented), time management, how to deal with upset customers and multitasking. I received a call back within one week. They do conduct a background check that needs to be clear prior to starting.
Interview questions [1]
Question 1
"what do you know about Ugg"
"what made you apply?"
And behavioural questions centered around customer service
