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      Account Manager Interview

      4 Nov 2024
      Anonymous interview candidate
      Lucknow
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at UBM (Lucknow)

      Interview

      In my recent interview for the Account Executive role, the process started with a phone screening where I was asked about my experience, why I was interested in the role, and how my background aligned with the company’s needs. I highlighted my past successes in sales and my experience using CRM tools, explaining how I’ve leveraged data to track customer interactions and drive results. Next, I met with the hiring manager, who asked me to dive deeper into my approach to managing client relationships. I shared examples of how I’ve nurtured long-term client partnerships and described a strategy I used to successfully upsell services to an existing client. In the final round, I was given a case study where I needed to pitch one of the company’s products and handle a common client objection. I focused on listening to the client’s concerns and demonstrated my ability to pivot and find solutions that align with their goals. Overall, it was an engaging and positive experience.

      Interview questions [1]

      Question 1

      Tell us about your background and what attracted you to this role with our company. Can you give an example of a time you successfully upsold or cross-sold a product or service to an existing client? What was your approach? How do you prioritize and manage your pipeline, especially when handling multiple clients at different stages of the sales cycle? Describe a situation where you faced a major objection or challenge from a client. How did you address it? What strategies do you use to build and maintain long-term relationships with your clients? How do you stay organized and ensure you meet your targets consistently? If a client is hesitant about our product due to cost, how would you handle that objection and keep them engaged?
      Answer question

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