Thrive Learning Customer Success Manager interview questions

I was booked in for an initial interview with their internal talent team but I was stood up for this with no word from them about needing to cancel/rearrange. It was eventually rebooked and went well - they said they'd let me know in about 5 days but I never heard back. They seemed like a lovely company and interviewing candidates like this is letting them down. Plus it's not nice to put effort into an application process and be forgotten about multiple times!